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Bernhard, I., Gustafsson, M., Hedström, K., Sefyrin, J. & Wihlborg, E. (2019). A Digital Society For All?: Meanings, Practices and Policies for Digital Diversity. In: Proceedings of the 52nd Hawaii International Conference on System Sciences: . Paper presented at 52nd Hawaii International Conference on System Sciences (HICSS-52), Hawaii, USA, Jan 8, 2019 - Jan 11, 2019 (pp. 3067-3076).
Open this publication in new window or tab >>A Digital Society For All?: Meanings, Practices and Policies for Digital Diversity
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2019 (English)In: Proceedings of the 52nd Hawaii International Conference on System Sciences, 2019, p. 3067-3076Conference paper, Published paper (Refereed)
Abstract [en]

The concept of digital divides has been on the agenda in research and policy making for at least the last 20 years. But it is still, a challenge to grasp this concept that is so elusive and transforming. Inclusion, access and equality are still key values for democratic governance and must be addressed in particular when forming and contributing to a digital government. This paper seeks to intervene in current debates on digital divides and digital inclusion by analyzing two cases of responses among street-level public administration in relation to e-government services in Sweden. The case studies are strategically chosen and conducted in national agencies and in local public libraries. Three lines of contributions are discussed, firstly the importance to care for equality secondly the need to see the non-users, and thirdly to discuss the potential of putting focus on digital diversity.

Keywords
Emerging Topics in Digital Government, Digital Government, digital divide, digital inclusion, government agencies, Sweden, public administration
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-71441 (URN)978-0-9981331-2-6 (ISBN)
Conference
52nd Hawaii International Conference on System Sciences (HICSS-52), Hawaii, USA, Jan 8, 2019 - Jan 11, 2019
Available from: 2019-01-13 Created: 2019-01-13 Last updated: 2019-01-22Bibliographically approved
Bernhard, I., Gustafsson, M., Hedström, K., Seyferin, J. & Whilborg, E. (2019). A Digital Society For All?: Meanings, Practices and Policies for Digital Diversity. In: 52nd Hawaii International Conference on System Sciences (HICSS-52): Emerging Topics in Digital Government. Paper presented at 52nd Hawaii International Conference on System Sciences (HICSS-52), January, Grand Wailea, Maui, 8-11, 2019 (pp. 3067-3076). Honolulu, HI, USA
Open this publication in new window or tab >>A Digital Society For All?: Meanings, Practices and Policies for Digital Diversity
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2019 (English)In: 52nd Hawaii International Conference on System Sciences (HICSS-52): Emerging Topics in Digital Government, Honolulu, HI, USA, 2019, p. 3067-3076Conference paper, Published paper (Refereed)
Abstract [en]

 The concept of digital divides has been on the agenda in research and policy making for at least the last 20 years. But it is still, a challenge to grasp this concept that is so elusive and transforming. Inclusion, access and equality are still key values for democraticgovernance and must be addressed in particular whenforming and contributing to a digital government. This paper seeks to intervene in current debates on digital divides and digital inclusion by analyzing two cases of responses among street-level public administration in relation to e-government services in Sweden. The case studies are strategically chosen and conducted in national agencies and in local public libraries. Three lines of contributions are discussed, firstly theimportance to care for equality secondly the need to see the non-users, and thirdly to discuss the potential of putting focus on digital diversity.

Place, publisher, year, edition, pages
Honolulu, HI, USA: , 2019
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-74827 (URN)978-0-9981331-2-6 (ISBN)
Conference
52nd Hawaii International Conference on System Sciences (HICSS-52), January, Grand Wailea, Maui, 8-11, 2019
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2019-06-27 Created: 2019-06-27 Last updated: 2019-06-28Bibliographically approved
Thangavel, G., Memedi, M. & Hedström, K. (2019). A systematic review of Social Internet of Things: concepts and application areas. In: Americas Conference on Information Systems 2019: . Paper presented at 25th Americas Conference on Information Systems (AMCIS 2019), Cancún, Mexico, August 15-17, 2019. Association for Information Systems
Open this publication in new window or tab >>A systematic review of Social Internet of Things: concepts and application areas
2019 (English)In: Americas Conference on Information Systems 2019, Association for Information Systems, 2019Conference paper, Published paper (Refereed)
Abstract [en]

Internet of Things (IoT) connects machines, devices, sensors and people. This technology is expected to connect billions of devices in the near future. Traditional methods make it very difficult to integrate and maintain so many devices. However, social networks manage to connect and maintain the communication of billions of people using social relationships. Social IoT (SIoT) is an emerging field that uses social relations to connect and maintain devices in IoT networks. This article presents a systematic literature review of conceptual papers in SIoT, together with application areas. The results show two themes from conceptual papers: Objects part of human social loop and have a role in human social network, and Objects form social network. Furthermore the results indicate that, SIoT is mostly applied in smart home environment. These findings will benefit academics and practitioners to better understand SIoT and its applications areas.

Place, publisher, year, edition, pages
Association for Information Systems, 2019
Keywords
Social Internet of Things, Social Web of Things, Internet of Things, Social Network
National Category
Information Systems
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-75977 (URN)
Conference
25th Americas Conference on Information Systems (AMCIS 2019), Cancún, Mexico, August 15-17, 2019
Available from: 2019-08-29 Created: 2019-08-29 Last updated: 2019-09-02Bibliographically approved
Dhillon, G., Smith, K. & Hedström, K. (2019). Ensuring Core Competencies for Cybersecurity Specialists. In: Ismini Vasileiou and Steven Furnell (Ed.), Cybersecurity Education for Awareness and Compliance: (pp. 121-133). Hershey, Pennsylvania, USA: IGI Global
Open this publication in new window or tab >>Ensuring Core Competencies for Cybersecurity Specialists
2019 (English)In: Cybersecurity Education for Awareness and Compliance / [ed] Ismini Vasileiou and Steven Furnell, Hershey, Pennsylvania, USA: IGI Global, 2019, p. 121-133Chapter in book (Refereed)
Abstract [en]

Within an organization, it is critical that all employees possess a security awareness and thus play a part in the protection of said organization's information assets. Some employees will have key roles and responsibilities and require specific skills to support them. However, organizations can face challenges in regard to recognizing the required specialized skills as well as where to obtain them. For this reason, whether an organization chooses to hire new staff, developing existing staff, or outsource the activities altogether, it is necessary to know the type and level of expertise required. To this end, this chapter discusses the need for organizations to understand and identify the essential skills related to cybersecurity in order for their employees to develop core competencies in these areas.

Place, publisher, year, edition, pages
Hershey, Pennsylvania, USA: IGI Global, 2019
Keywords
Information security, cyber security, cyber security education, information security management
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-73485 (URN)10.4018/978-1-5225-7847-5.ch007 (DOI)9781522578475 (ISBN)9781522578482 (ISBN)
Available from: 2019-04-03 Created: 2019-04-03 Last updated: 2019-04-04Bibliographically approved
Tsertsidis, A., Kolkowska, E. & Hedström, K. (2019). Factors influencing seniors’ acceptance of technology for ageing in place in the post-implementation stage: A literature review. International Journal of Medical Informatics, 129, 324-333
Open this publication in new window or tab >>Factors influencing seniors’ acceptance of technology for ageing in place in the post-implementation stage: A literature review
2019 (English)In: International Journal of Medical Informatics, ISSN 1386-5056, E-ISSN 1872-8243, Vol. 129, p. 324-333Article in journal (Refereed) Published
Abstract [en]

Purpose: To identify factors that influence the acceptance of technology for ageing in place by seniors in the post-implementation stage. This review is among very few that focus on acceptance in post-implementation phase.

Methods: A literature review. We searched six databases (Cinahl, Medline, PsycINFO, PubMed, Science Direct, Scopus). Inclusion criteria were: 1) original and peer-reviewed research written in English, 2) Articles published in 2010–2018, 3) Empirical research papers, 4) Research in which participants are seniors aged above 60 years, 5) Research aimed at investigating factors that influence the acceptance of digital technology for ageing in place, 6) Research conducted in home environment, 7) Focus on post-implementation stage.

Results: Twenty-three out of 2181 papers were included. The results show that acceptance of technology in the post-implementation stage is influenced by 36 factors, divided into six themes: concerns/problems regarding technology (technical errors, etc.), experienced positive characteristics of technology (e.g., ease of use factors, privacy implications), expected benefits of technology (e.g., increased safety, companionship, increased security, etc.), need for technology (e.g., perceived need to use), social influence (e.g., influence by peers, family or surroundings) and characteristics of older adults (e.g., past experiences/attitudes, physical environment). The articles considered different types of technology: health monitoring, ADL, safety and communication. The level of technology readiness for digital technologies supporting ageing in place in post-implementation stage is still low within the scientific literature, since only seven out of 23 articles studied mature technologies (TRL 8–9 of the technology readiness level scale). The majority of the studies were conducted in Western Europe or the US, and only two were conducted in other regions (Australia, and Taiwan). Qualitative and quantitative methods were equally used in the analysed articles.

Conclusions: Acceptance of technology in the post-implementation stage is influenced by multiple factors. An interesting finding was that the seniors’ views of technology change between the pre- and post-implementation stages. Some negative concerns that appeared in the pre-implementation stage appear as positive characteristics in the post-implementation stage. In the post-implementation stage, seniors realize the wide variety of benefits that technology can have on their lives. We expect that findings of this review can be utilised by academics and policy-makers for gaining insights for further research and successful implementation of technology for ageing in place.

Place, publisher, year, edition, pages
Elsevier, 2019
Keywords
Seniors, Technology for ageing in place, Ageing, Acceptance, Post-implementation
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:oru:diva-75109 (URN)10.1016/j.ijmedinf.2019.06.027 (DOI)000483422400042 ()31445274 (PubMedID)2-s2.0-85069438701 (Scopus ID)
Available from: 2019-07-18 Created: 2019-07-18 Last updated: 2019-09-16Bibliographically approved
Andersson, A., Hedström, K. & Wihlborg, E. (2018). Automated Decision-Making and Legitimacy in Public Administration. In: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government.: . Paper presented at 15th Scandinavian Workshop on E-Government (SWEG 2018), Copenhagen, Denmark, January 31 - February 1, 2018.
Open this publication in new window or tab >>Automated Decision-Making and Legitimacy in Public Administration
2018 (English)In: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government., 2018Conference paper, Oral presentation only (Other academic)
National Category
Information Systems
Identifiers
urn:nbn:se:oru:diva-73989 (URN)
Conference
15th Scandinavian Workshop on E-Government (SWEG 2018), Copenhagen, Denmark, January 31 - February 1, 2018
Available from: 2019-05-02 Created: 2019-05-02 Last updated: 2019-09-19Bibliographically approved
Hedström, K., Melin, U. & Söderström, F. (2018). Identitet, arbete och privatliv: smarta ID-kort. In: Gröning, Lotta & Wihlborg, Elin (Ed.), Ett smartare samhälle: sju perspektiv på digitaliseringen av vår vardag (pp. 112-128). Linköping: Linköping University Electronic Press
Open this publication in new window or tab >>Identitet, arbete och privatliv: smarta ID-kort
2018 (Swedish)In: Ett smartare samhälle: sju perspektiv på digitaliseringen av vår vardag / [ed] Gröning, Lotta & Wihlborg, Elin, Linköping: Linköping University Electronic Press, 2018, p. 112-128Chapter in book (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
Linköping: Linköping University Electronic Press, 2018
Series
Linköping University Electronic Press
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-71442 (URN)978-91-7685-246-0 (ISBN)
Available from: 2019-01-13 Created: 2019-01-13 Last updated: 2019-01-14Bibliographically approved
Smith, K. J., Dhillon, G. & Hedström, K. (2018). Reconciling value-based objectives for security and identity management. Information and Computer Security, 26(2), 194-212
Open this publication in new window or tab >>Reconciling value-based objectives for security and identity management
2018 (English)In: Information and Computer Security, ISSN 2056-4961, Vol. 26, no 2, p. 194-212Article in journal (Refereed) Published
Abstract [en]

Purpose: In this paper, using values of individuals in a Swedish health-care organization, electronic identity management objectives related to security are defined.

Design/methodology/approach: By using value-focused thinking, eliciting values from interviews of three groups of health-care staff's objective hierarchies for three stakeholder groups are identified and defined. Objective hierarchies allow comparison across multiple stakeholder groups such that strategic objectives for identity management can be compared and contrasted.

Findings: This qualitative investigation, which used value-focused thinking, revealed 94 subobjectives, grouped into 12 fundamental and 14 means objectives, which are essential for developing measures that address potential value conflicts in a health-care organization around electronic identity management. The objectives developed in this study are grounded socioorganizationally and provide a way forward in developing measures aimed to reducing potential conflicts at a policy level.

Originality/value: In a final synthesis, congruence (or lack thereof) in the electronic identity management approach for a Swedish health organization is suggested. This also creates a foundation to evaluate and weight different objectives for strategic decision management.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Health care, Identity management, Value-focused thinking
National Category
Computer Sciences
Identifiers
urn:nbn:se:oru:diva-68487 (URN)10.1108/ICS-08-2017-0059 (DOI)000439563900004 ()2-s2.0-85049889857 (Scopus ID)
Funder
Knowledge FoundationSwedish Civil Contingencies Agency
Available from: 2018-08-15 Created: 2018-08-15 Last updated: 2018-09-04Bibliographically approved
Tsertsidis, A., Kolkowska, E. & Hedström, K. (2018). Technologies used by elderly to support aging in place and their functions: A systematic literature review. Paper presented at ISG's 11th World Conference of Gerontechnology, St. Petersburg, Florida, USA, 7-11 May, 2018. Gerontechnology, 17(Suppl.), 145s-145s
Open this publication in new window or tab >>Technologies used by elderly to support aging in place and their functions: A systematic literature review
2018 (English)In: Gerontechnology, ISSN 1569-1101, E-ISSN 1569-111X, Vol. 17, no Suppl., p. 145s-145sArticle, review/survey (Refereed) Published
Place, publisher, year, edition, pages
International Society for Gerontechnology, 2018
Keywords
Assistive technology, elderly, aging in place
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:oru:diva-66853 (URN)10.4017/gt.2018.17.s.141.00 (DOI)
Conference
ISG's 11th World Conference of Gerontechnology, St. Petersburg, Florida, USA, 7-11 May, 2018
Available from: 2018-05-02 Created: 2018-05-02 Last updated: 2018-05-04Bibliographically approved
Wihlborg, E., Hedström, K. & Larsson, H. (2017). e-government for all: Norm-critical perspectives and public values in digitalization. In: 50th Hawaii International Conference on System Sciences: IEEE conference proceedings. Paper presented at 50th Hawaii International Conference on System Sciences (HICSS), Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017. IEEE
Open this publication in new window or tab >>e-government for all: Norm-critical perspectives and public values in digitalization
2017 (English)In: 50th Hawaii International Conference on System Sciences: IEEE conference proceedings, IEEE, 2017Conference paper, Published paper (Refereed)
Abstract [en]

There are hopes that e-government will bring many benefits, including efficiency, democratization, participation, and emancipation of citizens. However, despite some evidence that supports these claims there are also cases that digitalization can exclude citizens and build new barriers. This is a special challenge for already disadvantaged groups falling outside the norms. In this study we approach the notion of a norm-critical perspective in relation to e-government through a review of literature in combination with action research oriented workshops. From this we conclude that there is a need for more norm-critical perspectives in research on e-government, as most research today focuses on socio-economic digital-divide issues. We also show that it is difficult for involved actors to see beyond the norms and be norm-critical since the norms are embedded into the practices, which in this case, e-government has developed and used. 

Place, publisher, year, edition, pages
IEEE, 2017
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:oru:diva-53964 (URN)978-0-9981331-0-2 (ISBN)
Conference
50th Hawaii International Conference on System Sciences (HICSS), Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017
Projects
e-Tjänster för alla
Funder
Vinnova
Note

The proceedings for the conference are not published at the time of writing (December 2016). Additional information on pages, ISBN, etc. will be added.

Available from: 2016-12-14 Created: 2016-12-14 Last updated: 2019-03-29Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-2304-7170

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