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Karlsson, M., Denk, T. & Åström, J. (2018). Perceptions of organizational culture and value conflicts in information security management. Information and Computer Security, 26(2), 213-229
Open this publication in new window or tab >>Perceptions of organizational culture and value conflicts in information security management
2018 (English)In: Information and Computer Security, ISSN 2056-4961, Vol. 26, no 2, p. 213-229Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to investigate the occurrence of value conflicts between information security and other organizational values among white-collar workers. Further, analyzes are conducted of the relationship between white-collar workers' perceptions of the culture of their organizations and value conflicts involving information security.

Design/methodology/approach: Descriptive analyses and regression analyses were conducted on survey data gathered among two samples of white-collar workers in Sweden.

Findings: Value conflicts regarding information security occur regularly among white-collar workers in the private and public sectors and within different business sectors. Variations in their occurrence can be understood partly as a function of employees' work situations and the sensitivity of the information handled in the organization. Regarding how perceived organizational culture affects the occurrence of value conflicts, multivariate regression analysis reveals that employees who perceive their organizations as having externally oriented, flexible cultures experience value conflicts more often.

Research limitations/implications: The relatively low share of explained variance in the explanatory models indicates the need to identify alternative explanations of the occurrence of value conflicts regarding information security.

Practical implications: Information security managers need to recognize that value conflicts occur regularly among white-collar workers in different business sectors, more often among workers in organizations that handle sensitive information, and most often among white-collar workers who perceive the cultures of their organizations as being externally oriented and flexible.

Originality/value: The study addresses a gap in the information security literature by contributing to the understanding of value conflicts between information security and other organizational values. This study has mapped the occurrence of value conflicts regarding information security among white-collar professionals and shows that the occurrence of value conflicts is associated with work situation, information sensitivity and perceived organizational culture.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Organizational culture, Information security, Bureaucracy, Value conflicts
National Category
Computer Sciences
Identifiers
urn:nbn:se:oru:diva-68488 (URN)10.1108/ICS-08-2017-0058 (DOI)000439563900005 ()2-s2.0-85049925201 (Scopus ID)
Available from: 2018-08-15 Created: 2018-08-15 Last updated: 2018-08-15Bibliographically approved
Karlsson, M. & Åström, J. (2018). Social media and political communication: Innovation and normalisation in parallel. Journal of Language and Politics, 17(2), 305-323
Open this publication in new window or tab >>Social media and political communication: Innovation and normalisation in parallel
2018 (English)In: Journal of Language and Politics, ISSN 1569-2159, E-ISSN 1569-9862, Vol. 17, no 2, p. 305-323Article in journal (Refereed) Published
Abstract [en]

As the Internet has come to play a greater role in politics, there has been a growing scholarly interest in how digital and social media are changing politics. The competition between the innovation and normalization hypotheses has been at the center of the debate. This article sets out to identify evidence of innovation and normalization in terms of how politicians communicate in- and the level of influence they are attaining within the political blogosphere. The analyses conducted show paradoxical results as we find that those groups of politicians who are utilizing political communication in the blogosphere in more innovative and progressive ways – mirroring the hopes and expectations about how social media might influence politicians and political communication – have weaker positions within the blog network compared to other politicians. 

Place, publisher, year, edition, pages
John Benjamins Publishing Company, 2018
Keywords
social media, blogging, political communication, political representation, interactivity, individualism, gender, political parties
National Category
Political Science (excluding Public Administration Studies and Globalisation Studies)
Research subject
Political Science
Identifiers
urn:nbn:se:oru:diva-61860 (URN)10.1075/jlp.17006.kar (DOI)000433035300009 ()2-s2.0-85046898130 (Scopus ID)
Available from: 2017-10-19 Created: 2017-10-19 Last updated: 2018-06-11Bibliographically approved
Berndtsson, J., Johansson, P. & Karlsson, M. (2018). Value conflicts and non-compliance: Attitudes to whistleblowing in Swedish organisations. Information and Computer Security, 26(2), 246-258
Open this publication in new window or tab >>Value conflicts and non-compliance: Attitudes to whistleblowing in Swedish organisations
2018 (English)In: Information and Computer Security, ISSN 2056-4961, Vol. 26, no 2, p. 246-258Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of the study is to explore potential value conflicts between information security work and whistleblowing activities by analysing attitudes to whistleblowing among white-collar workers in Swedish organisations.

Design/methodology/approach: The study is conducted using survey data among (n = 674) Swedish white-collar workers. Statistical analyses are conducted to explore variations in acceptance of whistleblowing and analyse the relationship between acceptance for whistleblowing and information security attitudes and behaviours.

Findings: The study finds strong support for whistleblowing in both public and private spheres, and by both private and public sector employees. The study also finds stronger acceptance for intra-organisational whistleblowing, while support for external whistleblowing is low. Finally, the study shows that the whistleblowing activities might be perceived as coming in conflict with information security work, even as the support for including whistleblowing functions in information security practices is high.

Research limitations/implications: With a focus on one country, the study is limited in terms of empirical scope. It is also limited by a relatively small number of respondents and survey items relating to whistleblowing, which in turn affects its explanatory value. However, the study does provide unique new insight into a specific form of non-compliance, i.e. whistleblowing, which merits further investigation.

Originality/value: Few studies exist that combine insights from the fields of whistleblowing and information security research. Thus, this study provides a basis for further investigation into attitudes and behaviours linked to whistleblowing in public and private organisations, as well as attendant value conflicts related to information security management and practice.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018
Keywords
Whistleblowing, Sweden, Information security, Organizations, Value conflicts, Non-compliance
National Category
Computer Sciences
Identifiers
urn:nbn:se:oru:diva-68489 (URN)10.1108/ICS-08-2017-0057 (DOI)000439563900007 ()2-s2.0-85049920364 (Scopus ID)
Available from: 2018-08-15 Created: 2018-08-15 Last updated: 2018-08-15Bibliographically approved
Adenskog, M., Åström, J., Eirtö, T., Karlsson, M., Ruoppila, S. & Thiel, S.-K. (2017). Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research. Paper presented at 9th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2017, St. Petersburg, Russian Federation, September 4-7, 2017. Lecture Notes in Computer Science (10429), 12-23
Open this publication in new window or tab >>Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research
Show others...
2017 (English)In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, no 10429, p. 12-23Article in journal (Refereed) Published
Abstract [en]

Living labs as a research approach have been said to hold many promises regarding the evaluation of state-of-the art technologies in real-world contexts, for instance by allowing close cooperation with various stakeholders. At the same time, a living lab approach is connected with substantial complexity and increased risk. This paper elaborates on a conducted living lab with the objective to explore challenges and opportunities of mobile participation. For this purpose, a novel mobile application enabling interaction between citizens and city authorities was tested over a period of five months in Turku, Finland. In this paper, we describe identified risks associated with a living lab approach to mobile participation research. We conclude with an overall evaluation regarding the appropriateness of the living lab approach within the e-participation research field and provide recommendations on how to balance potential and risk in future projects. 

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2017
Keywords
Mobile participation, citizen participation, urban planning, living lab, trust
National Category
Political Science
Research subject
Political Science
Identifiers
urn:nbn:se:oru:diva-64481 (URN)10.1007/978-3-319-64322-9_2 (DOI)000431902300002 ()2-s2.0-85028959886 (Scopus ID)
Conference
9th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2017, St. Petersburg, Russian Federation, September 4-7, 2017
Note

Funding Agency:

JPI Urban Europe

Available from: 2018-01-24 Created: 2018-01-24 Last updated: 2018-05-24Bibliographically approved
Åström, J., Jonsson, M. & Karlsson, M. (2017). Democratic Innovations: Reinforcing or changing perceptions of trust?. International Journal of Public Administration, 40(7), 575-587
Open this publication in new window or tab >>Democratic Innovations: Reinforcing or changing perceptions of trust?
2017 (English)In: International Journal of Public Administration, ISSN 0190-0692, E-ISSN 1532-4265, Vol. 40, no 7, p. 575-587Article in journal (Refereed) Published
Abstract [en]

Declining trust in representative institutions is considered one of the most significant political problems of our time. It is often suggested that democratic innovations—or mechanisms which aim to increase and deepen citizen participation in the political decision-making process—can help reverse this trend. However, empirical research about actual effects of participation on trust is scarce, and weakened by causality problems. With survey data representing 1,470 participants in a landmark Swedish e-petition system, the article shows that both generalized attitudes and process evaluations matter in how trust is affected by democratic innovations.

Place, publisher, year, edition, pages
Taylor & Francis, 2017
Keywords
Citizen participation; democratic innovations; e-petitions; public trust
National Category
Political Science (excluding Public Administration Studies and Globalisation Studies)
Research subject
Political Science
Identifiers
urn:nbn:se:oru:diva-48957 (URN)10.1080/01900692.2016.1162801 (DOI)000415699700004 ()2-s2.0-84978523941 (Scopus ID)
Projects
Building pervasive participation
Funder
Swedish Research Council Formas
Available from: 2016-03-04 Created: 2016-03-04 Last updated: 2018-09-26Bibliographically approved
Karlsson, F., Karlsson, M. & Åström, J. (2017). Measuring employees’ compliance: The importance of value pluralism. Information and Computer Security, 25(3), 279-299
Open this publication in new window or tab >>Measuring employees’ compliance: The importance of value pluralism
2017 (English)In: Information and Computer Security, E-ISSN 2056-4961, Vol. 25, no 3, p. 279-299Article in journal (Refereed) Published
Abstract [en]

Purpose: This paper aims to investigate two different types of compliance measures: the first measure is a value-monistic compliance measure, whereas the second is a value-pluralistic measure, which introduces the idea of competing organisational imperatives.

Design/methodology/approach: A survey was developed using two sets of items to measure compliance. The survey was sent to 600 white-collar workers and analysed through ordinary least squares.

Findings: The results suggest that when using the value-monistic measure, employees' compliance was a function of employees' intentions to comply, their self-efficacy and awareness of information security policies. In addition, compliance was not related to the occurrence of conflicts between information security and other organisational imperatives. However, when the dependent variable was changed to a value-pluralistic measure, the results suggest that employees' compliance was, to a great extent, a function of the occurrence of conflicts between information security and other organisational imperatives, indirect conflicts with other organisational values.

Research limitations/implications: The results are based on small survey; yet, the findings are interesting and justify further investigation. The results suggest that relevant organisational imperatives and value systems, along with information security values, should be included in measures for employees' compliance with information security policies.

Practical implications: Practitioners and researchers should be aware that there is a difference in measuring employees' compliance using value monistic and value pluralism measurements.

Originality/value: Few studies exist that critically compare the two different compliance measures for the same population.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2017
Keywords
Employees' compliance, Field surveys, Information security policy compliance, Value pluralism
National Category
Information Systems Political Science
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-56342 (URN)10.1108/ICS-11-2016-0084 (DOI)000406886300004 ()2-s2.0-85026881516 (Scopus ID)
Projects
Attitude
Funder
Swedish Civil Contingencies Agency
Available from: 2017-03-15 Created: 2017-03-15 Last updated: 2019-07-01Bibliographically approved
Karlsson, M., Karlsson, F. & Åström, J. (2017). Organisationskulturens påverkan på informations­säkerhetsarbetet (1ed.). In: Jonas Hallberg, Peter Johansson, Fredrik Karlsson, Frida Lundberg, Björn Lundgren och Marianne Törner (Ed.), Informationssäkerhet och organisationskultur: (pp. 25-40). Lund: Studentlitteratur AB
Open this publication in new window or tab >>Organisationskulturens påverkan på informations­säkerhetsarbetet
2017 (Swedish)In: Informationssäkerhet och organisationskultur / [ed] Jonas Hallberg, Peter Johansson, Fredrik Karlsson, Frida Lundberg, Björn Lundgren och Marianne Törner, Lund: Studentlitteratur AB, 2017, 1, p. 25-40Chapter in book (Other academic)
Abstract [sv]

Organisationskulturen sägs ofta vara en central del i att styra en modern organisation. I detta kapitel resonerar vi kring sambandet mellan den kultur som enligt svenska tjänstemän finns i deras organisationer och informationssäkerheten i dessa organisationer. Denna kunskap är viktig dels för att kunna använda förändring av organisationskulturen som ett sätt att åstadkomma ökad informationssäkerhet, dels för att kunna förutse konsekvenserna av att allt fler organisationer idag förändras i riktning mot vad som enligt vår studie skapar sämre förutsättningar för informationssäkerhet. 

Place, publisher, year, edition, pages
Lund: Studentlitteratur AB, 2017 Edition: 1
Keywords
informationssäkerhet, organisationskultur, tjänstemän
National Category
Public Administration Studies
Research subject
Informatics; Political Science
Identifiers
urn:nbn:se:oru:diva-61547 (URN)9789144121406 (ISBN)
Projects
Attitude (MSB)
Funder
Swedish Civil Contingencies Agency
Available from: 2017-10-16 Created: 2017-10-16 Last updated: 2018-03-19Bibliographically approved
Åström, J. & Karlsson, M. (2016). The feminine style, the male influence, and the paradox of gendered political blogspace. Information, Communication and Society, 19(11), 1636-1652
Open this publication in new window or tab >>The feminine style, the male influence, and the paradox of gendered political blogspace
2016 (English)In: Information, Communication and Society, ISSN 1369-118X, E-ISSN 1468-4462, Vol. 19, no 11, p. 1636-1652Article in journal (Refereed) Published
Abstract [en]

This article explores gender differences in politic al communication among blogging politicians. The article sets out to explore two ba seline questions: (1) Are distinct gendered ‘blogstyles’ to be found among political representa tives? and (2) How do gender and gendered blogstyles interplay and affect the impact of political blogs? The empirical study draws on a survey targeting blogging politicians in Sweden (N=523). The analysis identifies substantial differences in how female and male poli ticians communicate in the blogosphere as well as the outcomes in terms of feedback and impac t. Female politicians, to a greater degree than their male counterparts, utilize blogging for the purpose of fostering a stronger connection with their readers as well as to enquire about ideas and policy perspectives. This strategy seems to be successful for fostering quali tative feedback from readers yet female bloggers have far less impact than their male colle ges. We discuss two potential understandings of these results; relating to gender stereotypes and the network power structure of the blogosphere.

Place, publisher, year, edition, pages
Routledge, 2016
Keywords
Gender; politics; social media; e-democracy; blogs; blogging
National Category
Political Science Sociology Gender Studies
Research subject
Political Science; Sociology; Gender Studies
Identifiers
urn:nbn:se:oru:diva-48117 (URN)10.1080/1369118X.2016.1154088 (DOI)000378924100009 ()2-s2.0-84961199429 (Scopus ID)
Available from: 2016-02-08 Created: 2016-02-08 Last updated: 2018-02-05Bibliographically approved
Karlsson, M. & Åström, J. (2016). The political blog space: A new arena for political representation?. New Media and Society, 18(3), 465-483
Open this publication in new window or tab >>The political blog space: A new arena for political representation?
2016 (English)In: New Media and Society, ISSN 1461-4448, E-ISSN 1461-7315, Vol. 18, no 3, p. 465-483Article in journal (Refereed) Published
Abstract [en]

While the academic interest in the political blogosphere has grown exponentially in recent years, existing research is predominantly dedicated to political campaigning. In view of the “diminishing prestige of the electoral process” and the “rise of new forms of legitimacy” a broader political analysis of blogs is called for. This article investigates whether the political blogosphere is an arena for political representation by asking (1) how representatives communicate with citizens through blogging in order to aid central functions of political representation, such as accountability, connectivity, and inquiry, and (2) what strategic, technological, and normative factors explain differences in representatives’ communication with citizens. The empirical analysis, based on a survey questionnaire targeting all Swedish blogging representatives, illuminates four different approaches to blogging, with different drivers and implications for the representative democracy.

Place, publisher, year, edition, pages
Sage Publications, 2016
Keywords
Blogs, democracy, interactive communication, Internet, political representation, social media
National Category
Political Science
Research subject
Political Science
Identifiers
urn:nbn:se:oru:diva-32556 (URN)10.1177/1461444814543990 (DOI)000371645500007 ()2-s2.0-84959268820 (Scopus ID)
Available from: 2013-11-28 Created: 2013-11-28 Last updated: 2017-12-06Bibliographically approved
Åström, J. & Karlsson, M. (2016). Will e-Participation bring Critical Citizens Back in?. In: 8th IFIP WG 8.5 International Conference, ePart 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings: . Paper presented at 8th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2016, Guimarães, Portugal, September 5-8, 2016 (pp. 83-93). Springer, 9821
Open this publication in new window or tab >>Will e-Participation bring Critical Citizens Back in?
2016 (English)In: 8th IFIP WG 8.5 International Conference, ePart 2016, Guimarães, Portugal, September 5-8, 2016, Proceedings, Springer, 2016, Vol. 9821, p. 83-93Conference paper, Published paper (Refereed)
Abstract [en]

This paper sets out to critically examine the mobilizing potential of e-participation. The extent to which citizens beyond the usual suspects are engaged is studied by way of survey data from two novel e-participation case studies: one Swedish, one Finnish. Besides from the traditional socio-demographic variables, the analyses highlights cultural attitudes and ask: Do e-participation processes succeed in mobilizing citizens dissatisfied with the way democracy works? Can e-participation bring critical citizens back in? Certainly, the empirical analysis indicates critical citizens are clearly overrepresented in these two cases.

Place, publisher, year, edition, pages
Springer, 2016
Keywords
e-Participation; Mobilization; Critical citizens; Political culture; Democratic satisfaction
National Category
Political Science
Research subject
Political Science
Identifiers
urn:nbn:se:oru:diva-53938 (URN)10.1007/978-3-319-45074-2_7 (DOI)2-s2.0-84984866217 (Scopus ID)978-3-319-45073-5 (ISBN)978-3-319-45074-2 (ISBN)
Conference
8th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2016, Guimarães, Portugal, September 5-8, 2016
Funder
Swedish Research Council Formas
Available from: 2016-12-13 Created: 2016-12-13 Last updated: 2017-10-18Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-5485-8577

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