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Perceptions of organizational culture and value conflicts in information security management
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0002-5485-8577
Örebro University, School of Humanities, Education and Social Sciences. Department of Political Science.
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0001-7291-2875
2018 (English)In: Information and Computer Security, ISSN 2056-4961, Vol. 26, no 2, p. 213-229Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to investigate the occurrence of value conflicts between information security and other organizational values among white-collar workers. Further, analyzes are conducted of the relationship between white-collar workers' perceptions of the culture of their organizations and value conflicts involving information security.

Design/methodology/approach: Descriptive analyses and regression analyses were conducted on survey data gathered among two samples of white-collar workers in Sweden.

Findings: Value conflicts regarding information security occur regularly among white-collar workers in the private and public sectors and within different business sectors. Variations in their occurrence can be understood partly as a function of employees' work situations and the sensitivity of the information handled in the organization. Regarding how perceived organizational culture affects the occurrence of value conflicts, multivariate regression analysis reveals that employees who perceive their organizations as having externally oriented, flexible cultures experience value conflicts more often.

Research limitations/implications: The relatively low share of explained variance in the explanatory models indicates the need to identify alternative explanations of the occurrence of value conflicts regarding information security.

Practical implications: Information security managers need to recognize that value conflicts occur regularly among white-collar workers in different business sectors, more often among workers in organizations that handle sensitive information, and most often among white-collar workers who perceive the cultures of their organizations as being externally oriented and flexible.

Originality/value: The study addresses a gap in the information security literature by contributing to the understanding of value conflicts between information security and other organizational values. This study has mapped the occurrence of value conflicts regarding information security among white-collar professionals and shows that the occurrence of value conflicts is associated with work situation, information sensitivity and perceived organizational culture.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2018. Vol. 26, no 2, p. 213-229
Keywords [en]
Organizational culture, Information security, Bureaucracy, Value conflicts
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:oru:diva-68488DOI: 10.1108/ICS-08-2017-0058ISI: 000439563900005Scopus ID: 2-s2.0-85049925201OAI: oai:DiVA.org:oru-68488DiVA, id: diva2:1239000
Available from: 2018-08-15 Created: 2018-08-15 Last updated: 2018-08-15Bibliographically approved

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Karlsson, MartinDenk, ThomasÅström, Joachim

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  • apa
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