oru.sePublikasjoner
Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Trust in public safety answering points: a Swedish national survey in the late modern network society
Örebro universitet, Akademin för humaniora, utbildning och samhällsvetenskap.
2011 (engelsk)Inngår i: Journal of Homeland Security and Emergency Management, ISSN 2194-6361, E-ISSN 1547-7355, Vol. 8, nr 1, s. 50-Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

This study presents descriptive data from the 2009 Riks-SOM, a national Swedish public opinion survey (n=1501) on trust in the Swedish public safety answering point (PSAP), 112/SOS Alarm. Of special importance in the study is the trust in light of citizens' perception of mobile phones as a "lifeline" in everyday life. The main conclusion is that vulnerable groups like citizens with foreign citizenship, citizens in the largest towns of Sweden (Stockholm, Gothenburg and Malmo), the elderly and people in poorer health have relatively the lowest levels of trust in 112/SOS Alarm. Another conclusion is that a rather large number of individuals, who believe that a mobile phone increases the security in everyday life to a very high degree, also seem to have very high levels of trust in 112/SOS Alarm. The study appears to be the first main public opinion survey on the issue of trust in PSAP in correlation to the view of the mobile phone as a lifeline.

sted, utgiver, år, opplag, sider
2011. Vol. 8, nr 1, s. 50-
Emneord [en]
trust, crisis communication, mobile phones, emergency management, emergency calls, network society
HSV kategori
Forskningsprogram
Medie- och kommunikationsvetenskap
Identifikatorer
URN: urn:nbn:se:oru:diva-21009DOI: 10.2202/1547-7355.1864ISI: 000295486200001OAI: oai:DiVA.org:oru-21009DiVA, id: diva2:475923
Tilgjengelig fra: 2012-01-11 Laget: 2012-01-11 Sist oppdatert: 2017-12-08bibliografisk kontrollert

Open Access i DiVA

Fulltekst mangler i DiVA

Andre lenker

Forlagets fulltekst

Personposter BETA

Eriksson, Mats

Søk i DiVA

Av forfatter/redaktør
Eriksson, Mats
Av organisasjonen
I samme tidsskrift
Journal of Homeland Security and Emergency Management

Søk utenfor DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric

doi
urn-nbn
Totalt: 529 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf