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Equal Access to Make Emergency Calls: A Case for Equal Rights for Deaf Citizens in Norway and Sweden
Örebro University, School of Health Sciences. University Health Care Research Centre.ORCID iD: 0000-0002-6378-4151
2019 (English)In: Social Inclusion, ISSN 2183-2803, E-ISSN 2183-2803, Vol. 7, no 1, p. 173-179Article in journal (Refereed) Published
Abstract [en]

It is stipulated that deaf citizens have equal right to use social services as other citizens. One social service is the access to make an emergency call. Deaf citizens who cannot hear and use a signed language to communicate have to make emergency calls in another way rather than relying on listening and speaking via a telephone. However, the possible ways to call are not the same for deaf citizens in all countries. This commentary shows that there are options dedicated for deaf citizens to make emergency alarms in both Norway and Sweden: via telephone typewriters, Short Message Service, and Video Relay Service, although the design of the respective options differs between the countries. However, it is argued that deaf citizens in Norway do not have equal access to make emergency alarms as other citizens in Norway, whereas the situation for deaf citizens in Sweden may be seen as equal compared to other citizens in Sweden, although there still are limitations.

Place, publisher, year, edition, pages
Cogitatio Press , 2019. Vol. 7, no 1, p. 173-179
Keywords [en]
alarm call, deaf, equal rights, interpreter, Short Message Service, signed language, SOS phone, telephone typewriters, Video Relay Service
National Category
Other Health Sciences
Identifiers
URN: urn:nbn:se:oru:diva-73133DOI: 10.17645/si.v7i1.1594ISI: 000460021800007OAI: oai:DiVA.org:oru-73133DiVA, id: diva2:1296172
Note

Funding Agency:

University Health Care Research Center, Region Örebro County, Sweden

Available from: 2019-03-14 Created: 2019-03-14 Last updated: 2019-03-14Bibliographically approved

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Warnicke, Camilla

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  • apa
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  • de-DE
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  • nn-NB
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Output format
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