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Offshore insourcing: A case study on software quality alignment
Blekinge Institute of Technology, Karlskrona, Sweden.
Blekinge Institute of Technology, Karlskrona, Sweden.
Department of Informatics, Aristotle University of Thessaloniki, Thessaloniki, Greece.
Department of Informatics, Aristotle University of Thessaloniki, Thessaloniki, Greece.
2011 (engelsk)Inngår i: 2011 IEEE Sixth International Conference on Global Software Engineering, IEEE , 2011, s. 146-155Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality.

Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified.

Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding.

Results: Low levels of alignment were found between the groups studied. This is associated with insufficiently defined quality requirements, a culture that does not question management and conflicting temporal reflections on the product's quality.

Conclusion: The work emphasizes the need for greater support to align success-critical stakeholder groups in their understanding of quality when off shoring software development

sted, utgiver, år, opplag, sider
IEEE , 2011. s. 146-155
Serie
International Conference on Global Software Engineering, ISSN 2329-6305, E-ISSN 2329-6313
Emneord [en]
global software development, quality, software
HSV kategori
Identifikatorer
URN: urn:nbn:se:oru:diva-72565DOI: 10.1109/ICGSE.2011.13Scopus ID: 2-s2.0-81255150863Lokal ID: oai:bth.se:forskinfo7BDDB06D22386663C12579740049B7DEISBN: 978-1-4577-1140-4 (tryckt)ISBN: 978-0-7695-4503-5 (digital)OAI: oai:DiVA.org:oru-72565DiVA, id: diva2:1306395
Konferanse
6th IEEE International Conference on Global Software Engineering, ICGSE
Tilgjengelig fra: 2019-04-23 Laget: 2019-04-23 Sist oppdatert: 2019-04-24bibliografisk kontrollert

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