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Wanted in health care: Lean experts with a broad perspective
CNO, BZIO Rehabilitation Hospital, Ostend, Belgium; Faculty of Medicine and Health Sciences, Department of public Health, University Center for Nursing and Midwifery, Ghent University, Ghent, Belgium.
Örebro University, School of Health Sciences. Skin Integrity Research Group (SKINT), University Centre for Nursing and Midwifery, Department of Public Health and Primary Care, Ghent University, Belgium; School of Nursing and Midwifery, Royal College of Surgeons in Ireland, Ireland.ORCID iD: 0000-0003-3080-8716
Faculty of Medicine and Health Sciences, Department of public Health, University Center for Nursing and Midwifery, Ghent University, Ghent, Belgium; Department of Nursing, VIVES University College, Roeselare, Belgium.
Faculty of Medicine and Health Sciences, Department of public Health, University Center for Nursing and Midwifery, Ghent University, Ghent, Belgium; Staff member Nursing Department, Ghent University Hospital, Belgium.
2019 (English)In: Journal of Nursing Management, ISSN 0966-0429, E-ISSN 1365-2834, Vol. 27, no 6, p. 1332-1336Article in journal (Refereed) Published
Abstract [en]

AIM: To reflect on Lean experts' perspective on components of Lean management in health care and its implications for practice.

BACKGROUND: The involvement of Lean experts is one of the key success factors of a sustainable Lean transformation in health care.

EVALUATION: Thirteen Lean experts participated in two focus groups. They all had experience in the implementation of Lean in healthcare organizations.

KEY ISSUES: Lean experts all seem to have a unique perspective on Lean management in health care. Experts without a healthcare degree appear to focus more on the entire management system, where experts with a nursing degree seem to concentrate more on the soft Lean principles.

CONCLUSION: The description of Lean and its components in health care differed between Lean experts. Their professional background appears to have an influence.

IMPLICATIONS FOR NURSING MANAGEMENT: In selecting a Lean expert, nurse managers may want to gauge what elements the Lean expert tends to emphasize. It seems plausible to opt for a Lean expert without a healthcare degree to accomplish the Lean transformation as they have a broader view on Lean. It may also be useful for managers to involve several Lean experts, all with complementary perspectives and backgrounds.

Place, publisher, year, edition, pages
Blackwell Publishing, 2019. Vol. 27, no 6, p. 1332-1336
Keywords [en]
healthcare, lean, lean experts
National Category
Nursing
Identifiers
URN: urn:nbn:se:oru:diva-74201DOI: 10.1111/jonm.12784ISI: 000486018500032PubMedID: 31034675OAI: oai:DiVA.org:oru-74201DiVA, id: diva2:1315624
Available from: 2019-05-14 Created: 2019-05-14 Last updated: 2019-11-13Bibliographically approved

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Beeckman, Dimitri

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