oru.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Assessing consumer goals in the sharing economy: Evidence from Airbnb
Örebro University, Örebro University School of Business. The Ratio Institute, Stockholm, Sweden.ORCID iD: 0000-0002-1206-7945
Jönköping University, Jönköping, Sweden.ORCID iD: 0000-0002-2874-017X
Chalmers University of Technology, Gothenburg, Sweden.
2018 (English)In: Academy of Management Proceedings, Academy of Management , 2018Conference paper, Published paper (Refereed)
Abstract [en]

This paper aims to analyze how consumers’ articulate goals associated with the sharing economy and its associated implications for consumer policy. By utilizing the methodological approach of Social Media Analytics (SMA), we track the ways in which consumers’ express goals and criticism associated to the popular accommodation sharing platform Airbnb. Based on our empirical material that covers 7,022 user-generated content published over a 12-month period, we illustrate a spectrum of eight distinct goals as well as associated dimensions of criticism that consumers demonstrate. While goals associated towards financial and efficiency gains are dominating, consumers’ criticism tends to be centered on macro environmental consequences of the sharing economy. In view of previous studies suggesting that utilitarian goals almost entirely dominate consumers’ goals associated with the sharing economy, this paper therefore contributes to extant literature on the phenomenon by illustrating the multitude of ways in which consumers relate to the sharing economy and the associated consequences for the scope, scale and speed of future ways in which the sharing economy can be regulated.

Place, publisher, year, edition, pages
Academy of Management , 2018.
Series
Academy of Management Proceedings, ISSN 0065-0668, E-ISSN 2151-6561
National Category
Business Administration
Identifiers
URN: urn:nbn:se:oru:diva-75931DOI: 10.5465/AMBPP.2018.17276abstractOAI: oai:DiVA.org:oru-75931DiVA, id: diva2:1346568
Conference
78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, Ill., United States, August 10-14, 2018
Available from: 2019-08-28 Created: 2019-08-28 Last updated: 2019-09-02Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full text

Authority records BETA

Geissinger, AndreaLaurell, Christofer

Search in DiVA

By author/editor
Geissinger, AndreaLaurell, Christofer
By organisation
Örebro University School of Business
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 29 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf