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Challenges in the provision of digital technologies to elderly with dementia to support ageing in place: A case study of a Swedish municipality
Örebro University, Örebro University School of Business. (CERIS)ORCID iD: 0000-0002-7163-3011
2021 (English)In: Disability and Rehabilitation: Assistive Technology, ISSN 1748-3107, E-ISSN 1748-3115, Vol. 16, no 7, p. 758-768Article in journal (Refereed) Published
Abstract [en]

Purpose: The aim of this paper is to identify structural problems and challenges for the delivery of digital technologies for ageing in place to elderly with dementia.

Methods: To that end, I conducted a case study in a Swedish municipality.

Results: The results showed that elderly with dementia are not exploiting their full potential of receiving help in the form of technology, since the four conditions of the Consumer Direction (Control and Direct services – Variety of digital technologies for ageing in place options – Information and Support – Participation in systems design) were met to a very low degree.

Conclusions: I propose that the municipality in question creates a proper knowledge-sharing platform so that occupational therapists are well informed about digital technologies for ageing in place, to allow them to provide accurate information and support to elderly with dementia, resulting in a possible increase in use of technology and subsequently support the empowerment goal of Consumer Direction. I also believe, according to the findings of this study, that the module of Information and Support should be treated as the most important condition for achieving increased Consumer Direction.

Place, publisher, year, edition, pages
Informa Healthcare, 2021. Vol. 16, no 7, p. 758-768
Keywords [en]
Elderly, dementia, empowerment, consumer direction, digital technologies for ageing in place, provision
National Category
Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-78937DOI: 10.1080/17483107.2019.1710774ISI: 000506435900001PubMedID: 31913734Scopus ID: 2-s2.0-85078613310OAI: oai:DiVA.org:oru-78937DiVA, id: diva2:1384150
Available from: 2020-01-09 Created: 2020-01-09 Last updated: 2023-12-08Bibliographically approved
In thesis
1. Towards a Consumer-Directed Service Delivery of Digital Technologies for Ageing in Place to People with Dementia
Open this publication in new window or tab >>Towards a Consumer-Directed Service Delivery of Digital Technologies for Ageing in Place to People with Dementia
2021 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

One of the major societal challenges occuring within our time is that of the increased elderly population and subsequently elderly people suffering from dementia. However, the existing workforce for taking care of this population is rapidly diminishing, thus alternatives or aids are needed. Digital technologies for ageing in place are offered by Swedish municipalities as part of their welfare services. Their aim, to maintain the independency and prolong the time staying at home or also known as “ageing in place”. However, it is important that people with dementia have a say in the delivery of such services by maintaining a consumer-directed role.

This thesis address the question: What are the consumer-directed challenges for service delivery of digital technologies for ageing in place to elderly with dementia?

The thesis adopts a consumer-directed perspective, meaning that it perceives people with dementia as able to control and direct the delivery of digital technologies for ageing in place. The thesis uses a qualitative case study methodology and a literature review approach. Three case studies are conducted. The first case studied the challenges occuring in the delivery of digital technologies for ageing in place in a Swedish municipality. The second case was conducted at a dementia care residence with the purpose of identifying various needs (from staff, relatives and people with dementia) for suggesting possible digital technologies. The third case investigated the level of Consumer Direction people with dementia have over the delivery process of a mobile security alarm as part of the welfare services. This thesis identifies a number of challenges in the delivery process to people with dementia, and gives an overview of the problematic areas within such process. Lastly the thesis provides insights on the factors that influence the acceptance of digital technologiesf or ageing in place, as a step towards the actual use of the technologies that takes place under the delivery process.

Place, publisher, year, edition, pages
Örebro: Örebro University, 2021. p. 139
Series
Örebro Studies in Informatics ; 19
Keywords
consumer direction, people with dementia, digital technologies for ageing in place, service delivery, Sweden
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:oru:diva-89475 (URN)978-91-7529-376-9 (ISBN)
Public defence
2021-04-08, Örebro universitet, Långhuset, Hörsal L2, Fakultetsgatan 1, Örebro, 13:15 (English)
Opponent
Supervisors
Available from: 2021-02-10 Created: 2021-02-10 Last updated: 2021-03-24Bibliographically approved

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Tsertsidis, Antonios

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