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Att söka vård med text: Egenremissen som genre
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0002-1184-3084
2021 (Swedish)In: Språk och stil, ISSN 1101-1165, E-ISSN 2002-4010, Vol. 31, no 2, p. 160-191Article in journal (Refereed) Published
Abstract [en]

This article explores an emerging genre in Sweden: self-referral letters. Although written by the patients themselves, self-referrals have the same objective as a doctor’s referral: to refer someone to specialist care. In relation to previous research, these texts shed light on a new type of writing that some patients engage in, but that requires literacy and rhetorical skills that are presumably not available to everyone. The data consist of self-referrals written by women seeking care for endometriosis, and interviews with some of these women. Using genre as a guiding concept, the analysis explores both the linguistic and semiotic resources that are drawn on in the texts, and the textual potentials and limitations that patients identify when writing. Results show that the self-referrals attend to expectations about medical expertise. For instance, writers use formal and familiar voices to legitimize the need for care, and incorporate elements of medical discourse when presenting symptoms. Parallels can also be drawn between the doctor-patient relationship represented in the texts and a traditional doctor’s visit: doctors are often positioned as knowledgeable interpreters of the information, whereas patients describe themselves as moral and rational. The article concludes that even though the self-referrals enable patients to seek care in an alternative way, they are constrained by several genre expectations and a traditional division of labor between doctors and patients.

Place, publisher, year, edition, pages
Adolf Noreen-sällskapet för svensk språk- och stilforskning , 2021. Vol. 31, no 2, p. 160-191
Keywords [en]
health literacy, genre, endometriosis, patient agency, referral letter
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Identifiers
URN: urn:nbn:se:oru:diva-98967DOI: 10.33063/diva-472205OAI: oai:DiVA.org:oru-98967DiVA, id: diva2:1657584
Available from: 2022-05-11 Created: 2022-05-11 Last updated: 2022-05-11Bibliographically approved
In thesis
1. Att göra sin röst hörd: Sjukdomsförhandlande diskurser, genrer och berättelser om endometrios
Open this publication in new window or tab >>Att göra sin röst hörd: Sjukdomsförhandlande diskurser, genrer och berättelser om endometrios
2022 (Swedish)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The main purpose of this thesis is to describe how situated health-related meaning-making about endometriosis is accomplished in three different health-related contexts. Health communication is ever relevant; throughout history, people have become ill, thought about their health and, in many cases, sought care. It is also a shifting practice, in the sense that it changes over time. This thesis explores health communication and negotiations of health and illness in three patient-oriented, alternative and new settings: knowledge negotiations in online discussion forums, seeking care through so-called ‘self-referrals’, and multimodal illness narratives.

Specifically, meaning-making about endometriosis is explored. Endometriosis is a chronic condition which, despite its high prevalence, is still relatively unknown, both in society at large and in actual healthcare encounters. This makes the disease a good example to highlight texts and interaction as health communication.

The thesis combines a discourse analytical and social semiotic framework, which entails a focus on knowledge, power and available resources for communicating about a disease. In the first study, discussion forum threads dealing with endometriosis are analyzed, showing how illness is negotiated by means of personal and particular experiences. In the second study, self-referrals written for specialist care are explored as an emergent genre, specifically highlighting the resources used to argue for care, as well as patients’ experiences of seeking care in this way. Finally, the third study analyzes illness narratives on Instagram, showing how illness is narrated on a specific platform, within a specific community.

Collectively, the three studies shine a light on different ways of participating in health-related settings, and how this is tied to expertise, personal experience, and patient agency. The thesis also contributes to our understanding of how illness communities are formed: the typical patient emerging is active and knowledgeable, fights for care and endures being questioned by a poor quality healthcare service.

Place, publisher, year, edition, pages
Örebro: Örebro University, 2022. p. 132
Series
Studier från Örebro i svenska språket, ISSN 1653-9869 ; 19
Keywords
Meaning-making, health, illness, endometriosis, patient agency, discourse, genre, narrative
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Identifiers
urn:nbn:se:oru:diva-98611 (URN)9789175294452 (ISBN)
Public defence
2022-06-03, Örebro universitet, Forumhuset, Hörsal F, Fakultetsgatan 1, Örebro, 10:15 (Swedish)
Opponent
Supervisors
Available from: 2022-04-19 Created: 2022-04-19 Last updated: 2022-05-16Bibliographically approved

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