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Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff
Mental Health Department, Campus Docent Sant Joan de Déu Private Foundation, University of Barcelona, C/Sant Benito Menni, 18-20, 08830 Sant Boi de Llobregat, Spain; Grupo DAFNiS, Campus Docent Sant Joan de Déu, Universitat de Barcelona, 08830 Sant Boi de Llobregat, Spain; Mental Health, Psychosocial and Complex Nursing Care Research Group-NURSEARCH, University of Barcelona, 08907 Barcelona, Spain.
Mental Health Department, Campus Docent Sant Joan de Déu Private Foundation, University of Barcelona, C/Sant Benito Menni, 18-20, 08830 Sant Boi de Llobregat, Spain; Grupo DAFNiS, Campus Docent Sant Joan de Déu, Universitat de Barcelona, 08830 Sant Boi de Llobregat, Spain; Parc Sanitari Sant Joan de Déu, 08830 Sant Boi de Llobregat, Spain; Patient Safety Research Group, Hospital Parc Sanitari Sant Joan de Déu, 08830 Sant Boi de Llobregat, Spain.
Örebro University, School of Health Sciences. Örebro University Hospital. University Health Care Research Center, Faculty of Medicine and Health, Örebro University, Örebro, Sweden; Department of Nursing, Faculty of Health Care and Nursing, Norwegian University of Science and Technology (NTNU), Gjövik, Norway.ORCID iD: 0000-0002-2157-8579
Örebro University, School of Health Sciences. University Health Care Research Center, Faculty of Medicine and Health, Örebro University, Örebro, Sweden.ORCID iD: 0000-0002-6703-7575
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2023 (English)In: International Journal of Environmental Research and Public Health, ISSN 1661-7827, E-ISSN 1660-4601, Vol. 20, no 5, article id 4043Article in journal (Refereed) Published
Abstract [en]

The current paradigm of mental health care focuses on care provided in the community, increasingly moving away from hospital care models that involve considerable economic burden. Patient and staff perspectives on the quality of psychiatric care can highlight strengths and areas for improvement to ensure better care provision. The aim of this study was to describe and compare perceptions of quality of care among patients and staff in community mental health services and to determine possible relationships between these perceptions and other study variables. A comparative cross-sectional descriptive study was conducted in a sample of 200 patients and 260 staff from community psychiatric care services in the area of Barcelona (Spain). The results showed high overall levels of quality of care from patient (m = 104.35 ± 13.57) and staff (m =102.06 ± 8.80) perspectives. Patients and staff both gave high scores to Encounter and Support factors, while factors concerning patient Participation and Environment received the lowest scores. Continuous assessment of the quality of psychiatric care in the community setting is essential to ensure the highest quality of care, taking the perspectives of those involved into account.

Place, publisher, year, edition, pages
MDPI, 2023. Vol. 20, no 5, article id 4043
Keywords [en]
community care, patients’ perspective, psychiatric care, quality of care, staff’s perspective
National Category
Nursing
Identifiers
URN: urn:nbn:se:oru:diva-104894DOI: 10.3390/ijerph20054043PubMedID: 36901056Scopus ID: 2-s2.0-85149941403OAI: oai:DiVA.org:oru-104894DiVA, id: diva2:1742906
Available from: 2023-03-13 Created: 2023-03-13 Last updated: 2023-04-04Bibliographically approved

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Schröder, AgnetaLundqvist, Lars-Olov

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