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Conceptual inconsistencies in variable definitions and measurement items within ISP non-/compliance research: A systematic literature review
Örebro University, Örebro University School of Business.ORCID iD: 0000-0003-0658-4548
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-3713-346X
Örebro University, Örebro University School of Business.
2025 (English)In: Computers & Security, ISSN 0167-4048, E-ISSN 1872-6208, Vol. 152, article id 104365Article, review/survey (Refereed) Published
Abstract [en]

The rich stream of research focusing on employee non-/compliance with information security policies (ISPs) suffers from inconsistent results. Attempts to explain such inconsistencies have included investigation of possible contextual moderating factors. Another promising, yet not systematically investigated, explanation concerns conceptual inconsistencies in variable definitions and in questionnaire measurement items. Based on a systematic literature review covering 36 ISP non-/compliance articles using Protection Motivation Theory (PMT) and/or Theory of Planned Behavior (TPB), we found four major types of conceptual inconsistencies and unclarities within and across studies; (i) inconsistencies in variable definitions; (ii) inconsistencies between variable measurement items; (iii) inconsistencies between variable definitions and measurement items; and (iv) unclearly/vaguely worded measurement items. The review contributes to the field by demonstrating that the inconsistent results in the field may not only be due to unknown contextual moderators, but also to conceptual incongruences within and across studies.

Place, publisher, year, edition, pages
Elsevier, 2025. Vol. 152, article id 104365
Keywords [en]
Information security policy, Protection motivation theory, Theory of planned behavior, Variable properties, Non-compliance
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:oru:diva-119696DOI: 10.1016/j.cose.2025.104365ISI: 001428697400001Scopus ID: 2-s2.0-85217911678OAI: oai:DiVA.org:oru-119696DiVA, id: diva2:1944836
Available from: 2025-03-17 Created: 2025-03-17 Last updated: 2025-03-17Bibliographically approved

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Gerdin, MarcusGrönlund, ÅkeKolkowska, Ella

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