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Understanding Digital Inequality: Studying the Use of Mobile Business Supporting Features in China
Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway.ORCID iD: 0000-0002-3722-6797
School of Business Administration, Zhongnan University of Economics and Law, China.
2016 (English)In: Transforming Healthcare Through Information Systems: Proceedings of the 24th International Conference on Information Systems Development / [ed] Vogel, Doug; Guo, Xitong; Linger, Henry; Barry, Chris; Lang, Michael; Schneider, Christoph, Springer Berlin/Heidelberg, 2016, 199-213 p.Chapter in book (Refereed)
Abstract [en]

Today, the Internet has become an essential part of peoples’ daily lives. With the advance of Internet technology, the phenomenon of digital inequality has received substantial attention. This study extended research on digital inequality to the field of mobile business. The paper aimed to understand the impact of digital inequality in the use of mobile business supporting features in China. To address this, an empirical study with 258 subjects was carried out. The results indicated that perceived ease of use had a significant positive effect on the use of mobile business supporting features, while perceived risk had a significant negative effect on the use of mobile business supporting features. Furthermore, this study also revealed that socio-economically disadvantaged individuals were more likely to be influenced by perceived risks, while socio-economically advantaged individuals were more likely to be influenced by the utilitarian motivations.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2016. 199-213 p.
Lecture Notes in Information Systems and Organisation, ISSN 2195-4968 ; 17
Keyword [en]
Digital inequality; Mobile business; TAM
National Category
Information Systems
URN: urn:nbn:se:oru:diva-53164DOI: 10.1007/978-3-319-30133-4_14ScopusID: 2-s2.0-84962660849ISBN: 978-3-319-30133-4ISBN: 978-3-319-30132-7OAI: oai:DiVA.org:oru-53164DiVA: diva2:1039356
Available from: 2016-10-24 Created: 2016-10-24 Last updated: 2016-10-26Bibliographically approved

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Gao, Shang
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