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Adoption of mobile information services: An empirical study
School of Business Administration, Zhongnan University of Economics and Law, Wuhan, Hubei, China.ORCID iD: 0000-0002-3722-6797
Department of Computer and Information Science, Norwegian University of Science and Technology, Trondheim, Norway.
Department of Business and Information Technology, Missouri University of Science and Technology, Rolla, MO, United States.
2014 (English)In: International Journal of Mobile Information Systems, ISSN 1574-017X, E-ISSN 1875-905X, Vol. 10, no 2, 147-171 p.Article in journal (Refereed) Published
Abstract [en]

This study investigates the adoption of mobile information services at a Norwegian university. By expanding the Technology Acceptance Model (TAM), a new research model, known as the mobile services acceptance model (MSAM), is proposed. Based on the research model, seven research hypotheses are presented. The proposed research model and research hypotheses were empirically tested using data collected from a survey of users of a mobile service, extended Mobile Student Information Systems (eMSIS), at a Norwegian university. The findings indicate that the fitness of the research model is good. Support was also found for the seven research hypotheses. Among the factors, the personal initiatives and characteristics has the strongest influence on the intention to use eMSIS.

Place, publisher, year, edition, pages
IOS Press, 2014. Vol. 10, no 2, 147-171 p.
Keyword [en]
Trust, context, personal initiatives and characteristics, mobile services acceptance model
National Category
Information Systems Telecommunications
Research subject
Computer Science
URN: urn:nbn:se:oru:diva-53168DOI: 10.3233/MIS-130176ISI: 000333531200001ScopusID: 2-s2.0-84901852635OAI: oai:DiVA.org:oru-53168DiVA: diva2:1039370
Available from: 2016-10-24 Created: 2016-10-24 Last updated: 2016-10-31Bibliographically approved

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