Risk, Crisis and Social Media: A Meta-Study of Six Years' Research
2015 (English)Conference paper, Abstract (Refereed)
The literature on social media use in risk and crisis communication is growing fast and it is time to take stock before looking forward. A review of 108 empirical studies in the area shows how the literature is indeed increasing and focusing on particular social media platforms, users, and phases from risk to crisis relief. However, although spanning 40 countries, a large part of the world’s social media users are under-represented in the research. In addition, little attention is given to the question of who is actually reached though social media and effects of the digital divide are rarely discussed. The paper suggests more attention is given questions of equal access to information and ICTs, complementary media channels, and cultural diversity.
Place, publisher, year, edition, pages
IdentifiersURN: urn:nbn:se:oru:diva-53541OAI: oai:DiVA.org:oru-53541DiVA: diva2:1047317
The 65th Annual Conference of the International Communication Association, Communication Across the Life Span, San Juan, Puerto Rico, May 21-25, 2015