oru.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Designing eHealth Services for Patients and Relatives: Critical Incidents and Lessons to Learn
Uppsala University, Uppsala, Sweden.
KTH Royal Institute of Technology, Stockholm, Sweden.
Uppsala University, Uppsala, Sweden.
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-2597-1079
2016 (English)In: Proceedings of the NordiCHI '16: The 9th Nordic Conference on Human-Computer Interaction - game changing design, Association for Computing Machinery (ACM), 2016Conference paper, Published paper (Refereed)
Abstract [en]

The number of eHealth services for patients and relatives is rapidly increasing as many countries are launching such services as a means to manage an ageing population, to increase efficiency in healthcare, and to empower patients. However, design and deployment of eHealth services for patients is challenging due to the complex setting and the multitude of affected stakeholders, which in turn make the task of eliciting and managing the needs and requirements equally challenging. Hence, this workshop(1) aims to make use of critical incident analysis as a method for collecting and jointly reflecting on practices, assumptions, and experiences in relation to the design, deployment, and use of eHealth services for patients and relatives. The goal of the workshop is to engage in joint reflection, and to find potential ways forward in relation to critical incidents as well as supporting the shaping and reshaping of eHealth design and development. This full day workshop invites researchers and practitioners to apply/provide their critical reflection in order to derive changed practices and theories about practice. We also especially invite the patients' perspective as this is crucial to achieve successful eHealth services. This workshop provides a venue for challenging the process of eHealth service design and development and is built around a concept of active participation, where the workshop participants will analyse and discuss the critical incidents together.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM), 2016.
Keywords [en]
Design, development, eHealth, patients, relatives, critical incidents, stakeholders, reflective practice
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:oru:diva-54689DOI: 10.1145/2971485.2987670ISI: 000390298600130Scopus ID: 2-s2.0-84997173267ISBN: 978-1-4503-4763-1 (print)OAI: oai:DiVA.org:oru-54689DiVA, id: diva2:1064865
Conference
9th Nordic Conference on Human-Computer Interaction (NordiCHI 2016), Chalmers Univ Technol, Dept of Appl Informat Technol, Gothenburg, Sweden, October 23-27, 2016
Available from: 2017-01-13 Created: 2017-01-13 Last updated: 2018-01-13Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records BETA

Scandurra, Isabella

Search in DiVA

By author/editor
Scandurra, Isabella
By organisation
Örebro University School of Business
Computer Sciences

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 13 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf