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Factors Influencing Non-native Parents to Use Educational e-Services: A Case Study of Preschools in A Swedish Municipality
Örebro University School of Business, Örebro, Sweden.
Örebro University, Örebro University School of Business.
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-7907-6037
2017 (English)In: International Journal of E-Services and Mobile Applications, ISSN 1941-627X, E-ISSN 1941-627X, Vol. 9, no 4, p. 41-54Article in journal (Refereed) Published
Abstract [en]

Educational e-services in schools help to bridge the gap between parents and teachers by sharing information about the children's school activities in a collaborative way. However, there is a lack of research explaining how effectively this collaboration takes place and the challenges that inhibit as well as promote such collaboration in a multicultural context. This paper investigates the factors which influence non-native parents to use educational e-services in the context of preschools (förskola) in Sweden. This is an interpretive case study based on interviewing non-native parents through structured as well as semi-structured questionnaires and literature review. The findings show that apart from some 'internal factors', creating 'awareness' and providing 'motivation' are the two important successful factors that should be taken care of by the school management in order to influence nonnative residents in a country to use educational e-services.

Place, publisher, year, edition, pages
IGI Global, 2017. Vol. 9, no 4, p. 41-54
Keywords [en]
ICT adoption, Immigrants, Learning management system (LMS), Non-native users, Preschool (förskola), Refugees, Sweden, Unikum
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:oru:diva-58054DOI: 10.4018/IJESMA.2017100103Scopus ID: 2-s2.0-85045432359OAI: oai:DiVA.org:oru-58054DiVA, id: diva2:1109777
Available from: 2017-06-14 Created: 2017-06-14 Last updated: 2018-08-30Bibliographically approved

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Thangavel, GomathiRostami, ElhamIslam, M. Sirajul

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CiteExportLink to record
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  • apa
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  • vancouver
  • Other style
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  • de-DE
  • en-GB
  • en-US
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