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Using care professionals as proxies in the design process of welfare technology – Perspectives from municipality care
RISE, SICS, Kista, Sweden.
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-2597-1079
RISE, SICS, Kista, Sweden.
Örebro University, Örebro University School of Business.
2017 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Bringing real users into the design process is often seen as a successful way of creating useful IT systems. However, when it comes to designing for elderly, this is not always possible since many elderly suffer from age-related decline, both with respect to physical and cognitive abilities. This paper elaborates on the approach of working with proxies, in this case elderly care personnel. Different groups of people (N = 117) working with elderly and well familiar with needs and contexts around elderly were engaged in this study. Using a questionnaire and a more in-depth workshop we explored with municipality care professionals their experiences as well as the need to create a framework to improve such a proxy approach, and whether a method using care professionals as mediators could be possible to establish in elderly care. The results described in this paper are complementary to ours and others previous knowledge and show promising commitment and willingness to work in accordance with the proposed method.

Place, publisher, year, edition, pages
Springer, 2017. p. 184-198
Series
Lecture Notes i Computer Science (LNCS), ISSN 0302-9743 ; 10297
Keywords [en]
Welfare technology; Elderly; Community-based participatory research; Participatory design; User-centred design; Community networks; Professional-patient relations; Proxy
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:oru:diva-59100DOI: 10.1007/978-3-319-58530-7_13Scopus ID: 2-s2.0-85025160692ISBN: 9783319585291 (print)OAI: oai:DiVA.org:oru-59100DiVA, id: diva2:1131687
Conference
3nd International Conference on Human Aspects of IT for the Aged Population (ITAP 2017), Held as Part of 19th International Conference on Human-Computer Interaction (HCI International), Vancouver, Canada, July 9-14, 2017
Available from: 2017-08-15 Created: 2017-08-15 Last updated: 2017-10-18Bibliographically approved

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Scandurra, IsabellaKolkowska, Ella

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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