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Cost-benefit evaluation of e-health services: acceptance and value creation are interactive forces
Department of Business Studies, Uppsala University, Uppsala, Sweden.
2015 (English)In: Health Systems, ISSN 2047-6965, E-ISSN 2047-6973, Vol. 4, no 3, p. 204-211Article in journal (Refereed) Published
Abstract [en]

Resources are limited in health care. There is a scarcity of knowledge on how to economically evaluate e-health. The present study is a review of research in this area. The article proposes a theoretical frame of reference for cost-benefit evaluation of e-health services from the vantage point of electronic health records. The basis of the evaluation needs to acknowledge the context of all relevant heterogeneous stakeholder groups. Acceptance is linked to the unique situation, as one group may perceive costs while another realizes the benefits. The model is expressed as a loop, where expected values and realized values within the processes are intricately connected to one another, evolving over time.

Place, publisher, year, edition, pages
Palgrave Macmillan, 2015. Vol. 4, no 3, p. 204-211
Keywords [en]
e-health, cost-benefit evaluation, technology acceptance model, value, stakeholders
National Category
Business Administration Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Business Studies
Identifiers
URN: urn:nbn:se:oru:diva-62647DOI: 10.1057/hs.2015.10ISI: 000214601000005OAI: oai:DiVA.org:oru-62647DiVA, id: diva2:1157954
Available from: 2015-08-27 Created: 2017-11-17 Last updated: 2017-11-22Bibliographically approved

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Myreteg, Gunilla

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  • apa
  • harvard1
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf