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When service turns smart: Implications for customer-firm relationships
Carlborg, Per
Örebro University, Örebro University School of Business. Department of Management and Engineering, Linköping University, Linköping, Sweden.
ORCID iD:
0000-0002-9448-2359
Ellström, Daniel
Department of Management and Engineering, Linköping University, Linköping, Sweden.
Kowalkowski, Christian
Department of Management and Engineering, Linköping University, Linköping, Sweden.
ORCID iD:
0000-0002-4081-9737
2016 (English)
Conference paper, Oral presentation only (Other academic)
Place, publisher, year, edition, pages
2016.
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:oru:diva-63754
OAI: oai:DiVA.org:oru-63754
DiVA, id:
diva2:1170119
Conference
25th Annual Frontiers in Service Conference, Bergen, Norway, June 23-26, 2016
Available from:
2017-10-23
Created:
2018-01-02
Last updated:
2019-03-26
Bibliographically approved
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Carlborg, Per
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modern-language-association-8th-edition
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modern-language-association-8th-edition
vancouver
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en-GB
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