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When service turns smart: Implications for customer-firm relationships
Örebro University, Örebro University School of Business. Department of Management and Engineering, Linköping University, Linköping, Sweden.
Department of Management and Engineering, Linköping University, Linköping, Sweden.
Department of Management and Engineering, Linköping University, Linköping, Sweden.ORCID iD: 0000-0002-4081-9737
2016 (English)Conference paper, Oral presentation only (Other academic)
Place, publisher, year, edition, pages
2016.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:oru:diva-63754OAI: oai:DiVA.org:oru-63754DiVA: diva2:1170119
Conference
25th Annual Frontiers in Service Conference, Bergen, Norway, June 23-26, 2016
Available from: 2017-10-23 Created: 2018-01-02 Last updated: 2018-01-08Bibliographically approved

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Carlborg, Per

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CiteExportLink to record
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