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The impact of society on management control systems
Örebro University, Örebro University School of Business.ORCID iD: 0000-0001-5262-4235
University of Gothenburg, Gothenburg, Sweden.
University of Technology Sydney, Sydney NSW, Australia.
Wrocław University of Economics, Wroclaw, Poland.
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2017 (English)In: Scandinavian Journal of Management, ISSN 0956-5221, E-ISSN 1873-3387, Vol. 33, no 4, p. 253-266Article in journal (Refereed) Published
Abstract [en]

The aim of this study is to investigate whether certain configurations of management controls dominate in certain societies (socio-cultural contexts) and whether the effectiveness of a given archetype of management control systems (MCSs) varies depending on the socio-cultural setting the society in which it operates. The study focuses on three socio-cultural groups and the corresponding institutional contexts (an Anglo-Saxon group, a Central European group, and a Northern European group) and three MCS archetypes (delegated bureaucratic control, delegated output control, and programmable output control). We use unique data from a cross-national, interview-based survey encompassing 610 strategic business units from nine countries (seven European countries plus Canada and Australia). The idea that firms tend to adapt MCSs to the socio-cultural context does not gain empirical support in this study. No significant differences in the distribution of MCSs between the three socio-cultural groups are noted. However, we do find that programmable output control has a more positive impact on effectiveness in Anglo-Saxon cultures, while delegated output control has a more positive impact on effectiveness in Northern Europe. Taken together these findings indicate that distinct differences between societies make a particular MCS design more appropriate in a given society, but where such differences are not dramatic (as in the present case), multiple MCS designs can be found in the same society.

Place, publisher, year, edition, pages
Elsevier, 2017. Vol. 33, no 4, p. 253-266
Keywords [en]
Societal institutions, Business systems, Contingency framework, Bureaucratic control, Output control
National Category
Economics
Identifiers
URN: urn:nbn:se:oru:diva-63799DOI: 10.1016/j.scaman.2017.08.002ISI: 000418217600006Scopus ID: 2-s2.0-85029426284OAI: oai:DiVA.org:oru-63799DiVA, id: diva2:1170614
Funder
The Jan Wallander and Tom Hedelius Foundation
Note

Funding Agency:

Tore Browalds Stiftelse at Svenska Handelsbanken

Available from: 2018-01-04 Created: 2018-01-04 Last updated: 2020-01-28Bibliographically approved

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Greve, JanJohansson, Tobias

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