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Why European subordinates trust their managers
Örebro University, Örebro University School of Business. Lillehammer University College, Lillehammer, Norway.ORCID iD: 0000-0002-2156-680X
University of Maribor, Maribor, Slovenia.
2012 (English)In: Organizacija, ISSN 1318-5454, E-ISSN 1581-1832, Vol. 45, no 6, p. 300-309Article in journal (Refereed) Published
Abstract [en]

This article addresses the problem of why subordinates trust their managers based on the responses from 108 subordinatesof seven Slovenian managers and from 138 subordinates of eight Swedish managers. The subordinates of these managersresponded to a 20-item instrument tested for reliability and validity. In both samples the managers enjoyed different degreesof trust. The level of trust vested in Slovenian managers was higher than in Swedish ones. The kinds of managers’ actions thatenhanced trust were similar amongst Swedish and Slovenian subordinates. Different socio-cultural contexts may theoreticallyexplain why some other kinds of actions had contrasting effects between the samples. On the whole, the actions of managersexplain trust in both countries. Subordinates’ trust in managers declines with the increasing hierarchical distance in bothnational samples. Managers need to show in action that they trust their subordinates, promote their interests, demonstrateappreciation of their subordinates, and solve problems.

Place, publisher, year, edition, pages
Kranj, Slovenia: Univerza v Mariboru Fakulteta za Organizacijske Vede , 2012. Vol. 45, no 6, p. 300-309
Keywords [en]
Trust, managers, subordinates, societal factors, hierachy
National Category
Economics and Business Sport and Fitness Sciences Business Administration
Research subject
Economy, Ledarskap, entreprenörskap och organisation
Identifiers
URN: urn:nbn:se:oru:diva-63985DOI: 10.2478/v10051-012-0029-xOAI: oai:DiVA.org:oru-63985DiVA, id: diva2:1172124
Available from: 2012-12-13 Created: 2018-01-09 Last updated: 2018-05-15Bibliographically approved

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Andersen, Jon Aarum

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf