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An Empirical Study on Users' Continuous Usage Intention of QR Code Mobile Payment Services in China
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-3722-6797
Zhongnan University of Economics and Law, Wuhan, China.
Anhui University, Hefei, China.
Zhongnan University of Economics and Law, Wuhan, China.
2018 (English)In: International Journal of E-Adoption (IJEA), ISSN 1937-9633, E-ISSN 1937-9641, Vol. 10, no 1, p. 18-33Article in journal (Refereed) Published
Abstract [en]

This article aims to investigate users' continuous usage intention of quick response (QR) code mobile payment services in China. Drawing from UTAUT as theory foundation, this study integrates with literature on perceived risk and involvement to propose a research model and seven research hypotheses to examine user's continuous usage of QR code mobile payment services. The research model was empirically tested with a sample of 215 users of QR code mobile payment services in China. The results indicated that five of seven research hypotheses were significantly supported. According to the results, performance expectancy, effort expectancy and social influence had significant positive direct impacts on users' continuous usage intention of QR code mobile payment services. However, perceived risk did not have a negative effect on users' continuous usage intention of QR code mobile payment services. This article contributes to the existing literature on continuous usage of mobile payment services.

Place, publisher, year, edition, pages
IGI Global, 2018. Vol. 10, no 1, p. 18-33
Keywords [en]
Continuous Usage Intention, Involvement, Perceived Risk, QR Code Mobile Payment Services, UTAUT
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:oru:diva-66769DOI: 10.4018/IJEA.2018010102ISI: 000429169200002OAI: oai:DiVA.org:oru-66769DiVA, id: diva2:1201387
Available from: 2018-04-25 Created: 2018-04-25 Last updated: 2018-04-25Bibliographically approved

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Gao, Shang

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