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MYNDIGHETER I OMSTÄLLNING En kvalitativ studie om digitalisering inom offentlig förvaltning
Örebro University, School of Humanities, Education and Social Sciences.
Örebro University, School of Humanities, Education and Social Sciences.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study investigates how different governmental agencies in Sweden defines digitalization

and how they include democratic values in the context of the digital process. The aim is also to

look into if and how the authorities work to balance the digital divide in the work of

digitalization.

To obtain the purpose of this study, following questions was asked:

• How do the authorities define digitalization in their internal work in relation to citizens?

• What are the similarities and differences in how the authorities involve the democratic

values of integrity, rule of law and efficiency in the digitalization process?

• How do the authorities work to level the digital divide in society?

The method used in this process is a qualitative study where the empirical material has been

collected from policy documents and interviews. The gathered material has then been analyzed

with a comparative analysis.

The main conclusions are that the agencies defines digitalization differently. As for the

democratic values, there are more similarities than differences within the authorities.

Considering the digital divide they work with inclusion and strives to retain analog services as

long as the citizens requires it.

Place, publisher, year, edition, pages
2018. , p. 53
Keywords [en]
Digitalization, e-government, public administration, integrity, rule of law, efficiency
National Category
Political Science
Identifiers
URN: urn:nbn:se:oru:diva-67631OAI: oai:DiVA.org:oru-67631DiVA, id: diva2:1229173
Subject / course
Statskunskap
Supervisors
Available from: 2018-06-29 Created: 2018-06-29 Last updated: 2018-06-29Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf