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Intra-urban location of stores and labour turnover in retail
Dalarna University, Borlänge, Sweden.
Dalarna University, Borlänge, Sweden.
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0001-6192-9997
2019 (English)In: International Review of Retail Distribution & Consumer Research, ISSN 0959-3969, E-ISSN 1466-4402, Vol. 29, no 4, p. 359-375Article in journal (Refereed) Published
Abstract [en]

The aim of this paper is to analyse labour turnover in retailfirms with stores in different city locations. This case study of a Swedish mid-sized city uses comprehensive longitudinal register data on individuals. In a first step, an unconditional descriptive analysis shows that labour turnover in retail is higher in out-of-town locations, compared to more central locations in the city. In a second step, a generalized linear model (GLM) analysis is conducted where labour turnover in downtown and out-of-town locations are compared. Firm internal and industry factors, as well as employee characteristics, and location-specific factors are controlled for. The results indicate that commuting costs and intra-urban location have no statistically significant effect on labour turnover in retail firms. Instead, firm internal factors, such as human resource management, has a major influence on labour turnover rates. The findings indicate that in particular firms with multiple locations may need to pay extra attention to work conditions across stores in different places in a city, in order to avoid diverging levels of labour mobility. This paper complements previous survey-based studies on labour turn-over by using a comprehensive micro-level dataset to analyse revealed rather than stated preferences concerning job-to-job mobility. An elaborated measure of labour turnover is used to analyse differences between shopping areas in different locations within the city. The particular research design used in this papermakes it possible to isolate the effect of intra-organizational conditions by analysing mobility within firms with workplaces in both downtown and out-of-town locations. This is the first comprehensive study of labour turnover and mobility with an intra-urban perspective in the retail sector.

Place, publisher, year, edition, pages
Routledge, 2019. Vol. 29, no 4, p. 359-375
Keywords [en]
Employee turnover, commuting cost, firm internal factors, firm external factors, generelized linear modelling
National Category
Business Administration
Identifiers
URN: urn:nbn:se:oru:diva-73370DOI: 10.1080/09593969.2019.1591480ISI: 000479006600001Scopus ID: 2-s2.0-85063257645OAI: oai:DiVA.org:oru-73370DiVA, id: diva2:1299507
Available from: 2019-03-27 Created: 2019-03-27 Last updated: 2019-11-15Bibliographically approved

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Lundmark, Mats

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  • apa
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