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Mechanisms of trust for different modes of welfare service provision
Örebro University, School of Humanities, Education and Social Sciences. Sociology Department.ORCID iD: 0000-0002-8695-4504
Örebro University, School of Humanities, Education and Social Sciences. Political Science Department.ORCID iD: 0000-0002-8281-2138
2019 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Article in journal (Refereed) Published
Abstract [en]

Welfare services are an important channel for building institutional trust. But does it matter if the service is publicly or privately provided? Using SEM on individual data from public and private schools in Sweden, the authors test how the provision mode moderates the effects of positive and negative school experiences on trust in government. The results show that students' perceptions of teacher fairness are dependent on provision mode. Negative experiences are associated with decreased trust in government only in private schools. Positive experiences didn't affect trust. Thus, the use of private providers may provide greater challenges for maintaining institutional trust

Place, publisher, year, edition, pages
Routledge, 2019.
Keywords [en]
Welfare service provision, institutional trust, mixed provision systems, fairness, provision mode
National Category
Economics and Business Political Science
Identifiers
URN: urn:nbn:se:oru:diva-75221DOI: 10.1080/14719037.2019.1630137ISI: 000473845900001OAI: oai:DiVA.org:oru-75221DiVA, id: diva2:1339154
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2015-00360_6Available from: 2019-07-26 Created: 2019-07-26 Last updated: 2019-07-26Bibliographically approved

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Berg, MonikaDahl, Viktor

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