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Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un)planned behaviour in Europe's millennials
Örebro University, Örebro University School of Business. Department of Business Administration. (CEROC)ORCID iD: 0000-0003-0916-7889
School of Business, Society and Engineering, Mälardalen University, Västerås, Sweden .
2022 (English)In: Journal of Retailing and Consumer Services, ISSN 0969-6989, E-ISSN 1873-1384, Vol. 64, article id 102775Article in journal (Refereed) Published
Abstract [en]

This study explores if, how and through what channels millennials' sustainability values translate into action when it comes to fashion garments. By testing a research model on 448 European millennials, it contrasts extant theories of planned behaviour, finding that purchase intent is often guided by unintentional, non-linear processes wherein trust in intermediaries such as celebrity influencers, rather than the fashion retailers’ corporate social responsibility (CSR) approach condition behaviour. For fashion retailers, it suggests the strategic use of influencers to (un)consciously market sustainable garments. Its novelty is built on sustainably sustaining fashion consumption in a post-pandemic world, characterised by increased online sales.

Place, publisher, year, edition, pages
Elsevier, 2022. Vol. 64, article id 102775
Keywords [en]
Online consumer behaviour, Influencers, Millennials, (un)planned behaviour, Sustainable fashion, Trust
National Category
Business Administration
Identifiers
URN: urn:nbn:se:oru:diva-94746DOI: 10.1016/j.jretconser.2021.102775ISI: 000708679900014Scopus ID: 2-s2.0-85117124305OAI: oai:DiVA.org:oru-94746DiVA, id: diva2:1599485
Available from: 2021-10-01 Created: 2021-10-01 Last updated: 2023-12-08Bibliographically approved

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Johnstone, Leanne

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