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The EA-Approach: A Customer-Centered Management System to Produce, Manage and Assess Relevant Experiences for the Hospitality and Tourism Industry
Örebro University, School of Hospitality, Culinary Arts & Meal Science.ORCID iD: 0000-0002-6365-930X
2022 (English)In: Contemporary Approaches Studying Customer Experience in Tourism Research / [ed] Dhouha Jaziri; Raouf Ahmad Rather, London: Emerald Group Publishing Limited, 2022Chapter in book (Refereed)
Place, publisher, year, edition, pages
London: Emerald Group Publishing Limited, 2022.
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Business Administration
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Business Studies
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URN: urn:nbn:se:oru:diva-97652OAI: oai:DiVA.org:oru-97652DiVA, id: diva2:1640258
Available from: 2022-02-23 Created: 2022-02-23 Last updated: 2022-03-08Bibliographically approved

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Carlbäck, Mats

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CiteExportLink to record
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