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The public sector cloud service procurement in Sweden: An Exploratory Study of Use and Information Security Challenges
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-7907-6037
Örebro University, Örebro University School of Business.ORCID iD: 0000-0002-3265-7627
2022 (English)In: International Journal of Public Administration in the Digital Age, ISSN 2334-4520, E-ISSN 2334-4539, Vol. 8, no 1, p. 1-22, article id 6Article in journal (Refereed) Published
Abstract [en]

This paper investigates the use of cloud services in the public sector and management of information security challenges in the procurement of such services. The findings are based on an exploratory approach that included a systematic literature review and a survey among the public agencies and municipalities in Sweden. The literature review is used to derive a conceptual framework that structures our empirical results into the three groups: 1) contractual and legal, 2) operational, and 3) managerial competency. The survey explored all these three groups. The findings show that the information security challenges are mostly related to the potential breaching of national security and laws applicable to cross-border cloud services. Most of the cloud contracts of public organizations are found to be supplier driven. In this case, lack of knowledge and awareness in managing procurement are mostly raised compared to technical risks.

Place, publisher, year, edition, pages
IGI Global, 2022. Vol. 8, no 1, p. 1-22, article id 6
Keywords [en]
Cloud Service, Outsourcing, Procurement Challenges, Procurement Management, Public Sector, Sweden
National Category
Business Administration Information Systems, Social aspects
Research subject
Information technology; Informatics
Identifiers
URN: urn:nbn:se:oru:diva-99072DOI: 10.4018/ijpada.302906ISI: 000980916000001OAI: oai:DiVA.org:oru-99072DiVA, id: diva2:1659076
Note

Funding agency:

Örebro University, Sweden

Available from: 2022-05-18 Created: 2022-05-18 Last updated: 2024-06-14Bibliographically approved

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Islam, M. SirajulKarlsson, Fredrik

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CiteExportLink to record
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  • apa
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  • de-DE
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