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Affording and Constraining Digital Transformation: The Enactment of Structural Change in Three Swedish Government Agencies
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-0315-7447
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0009-0004-3611-3741
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0009-0008-8404-2182
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-0649-6460
2023 (English)In: Electronic Government: 22nd IFIP WG 8.5 International Conference, EGOV 2023, Budapest, Hungary, September 5–7, 2023, Proceedings / [ed] Ida Lindgren; Csaba Csáki; Evangelos Kalampokis; Marijn Janssen; Gabriela Viale Pereira; Shefali Virkar; Efthimios Tambouris; Anneke Zuiderwijk, Springer, 2023, p. 414-430Conference paper, Published paper (Refereed)
Abstract [en]

Public sector organizations need to adapt to the ongoing societal changes and new technologies emerging, and as public sector organizations engage in digital transformation, they are confronted with the need to re-arrange and change themselves to be successful. Previous research has identified factors for digital transformation in both public and private sector settings, yet there is still an absence of research into how public sector organizations deal with this transformation. In this study, we explore how government agencies enact structural changes related to digital transformation. We do so through a multi-case study of three government agencies in Sweden, interviewing key actors to explore the organizations’ enactments. Our findings show that public sector organizations display a high level of variance in how they enact structural changes to succeed with digital transformation. This is discussed in relation to previous research on management commitment to digital transformation, as well as dialogue and tensions when changing, with the intent to contribute to research and practice in relation to digital transformation

Place, publisher, year, edition, pages
Springer, 2023. p. 414-430
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 14130
Keywords [en]
Digital Transformation, Public sector, Structural changes
National Category
Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-107766DOI: 10.1007/978-3-031-41138-0_26ISBN: 9783031411380 (electronic)ISBN: 9783031411373 (print)OAI: oai:DiVA.org:oru-107766DiVA, id: diva2:1789693
Conference
22nd IFIP WG 8.5 International Conference (EGOV 2023), Budapest, Hungary, September 5–7, 2023
Available from: 2023-08-21 Created: 2023-08-21 Last updated: 2023-08-21Bibliographically approved

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Tinjan, Malin

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Tinjan, MalinÅhlén, RobertHammelev Jörgensen, SusannaMagnusson, Johan
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