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The Vicious Cycle of Magical Thinking: How IT Governance Counteracts Digital Transformation
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0009-0008-8404-2182
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-8404-2376
University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-0649-6460
Örebro University, Department for Digitalisation and IT.ORCID iD: 0000-0002-0315-7447
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2023 (English)In: Electronic Government: 22nd IFIP WG 8.5 International Conference, EGOV 2023, Budapest, Hungary, September 5–7, 2023, Proceedings / [ed] Ida Lindgren, Csaba Csáki, Evangelos Kalampokis, Marijn Janssen, Gabriela Viale Pereira, Shefali Virkar, Efthimios Tambouris, Anneke Zuiderwijk, Springer, 2023, p. 381-396Conference paper, Published paper (Refereed)
Abstract [en]

Digital transformation is associated with a fundamental change in the operating models of organizations and industries alike. At the same time, previous research highlights that existing governance practices may act as a deterrent to digital transformation. In this study, we explore how the IT governance of a large university counteracts necessary digital transformation in higher education over time. We show how the adoption of an industry-standard IT governance framework, through a series of generative mechanisms, leads to a vicious cycle that restricts digital transformation into mere computerization, thereby successfully counteracting digital transformation. In other words, the IT governance framework increasingly protects the organization from the organizational change brought on by new digital opportunities. This is discussed in relation to the literature on IT governance and digital transformation with the intent of contributing with a critical perspective on the widespread adoption and use of standard IT governance framework.

Place, publisher, year, edition, pages
Springer, 2023. p. 381-396
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 14130
Keywords [en]
Digital Transformation, IT Governance, Vicious Cycle, Higher education
National Category
Information Systems
Identifiers
URN: urn:nbn:se:oru:diva-107772DOI: 10.1007/978-3-031-41138-0_24ISI: 001313870000024Scopus ID: 2-s2.0-85171973866ISBN: 9783031411380 (electronic)ISBN: 9783031411373 (print)OAI: oai:DiVA.org:oru-107772DiVA, id: diva2:1789872
Conference
22nd IFIP WG 8.5 International Conference on Electronic Government (EGOV 2023), Budapest, Hungary, September 5–7, 2023
Available from: 2023-08-21 Created: 2023-08-21 Last updated: 2025-01-20Bibliographically approved

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Tinjan, Malin

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Hammelev Jörgensen, SusannaLindroth, TomasMagnusson, JohanTinjan, MalinTorell, JacobÅhlén, Robert
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