Despite changes in the Swedish welfare system with a devaluation of income from the Social Services and a request from government to civil society to carry out welfare tasks, little research has been conducted on service users’ experience of support from civil society. This article investi-gates service users’ reasons for seeking economic support from the Church of Sweden and what they think characterized their interaction with the deacons. The empirical material is based on interviews with nine service users who received social assistance from the Social Services, while simultaneously seeking economic support from the Church. We find that the informants have three reasons for turning to the Church for support: (i) the perceived deterioration in support from the Social Services, (ii) the easily accessible application procedure, and (iii) the opportunity to hide the support from the Social Services. The interaction is characterized by exhaustion due to poverty and an emotional relationship between service users and deacons. However, the service users applied instrumental and strategic thinking in their interactions with deacons, while critici-zing authorities for the same logic, which we referred to as “the instrumental paradox”.