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Ten years of e-Government: the 'end of history' and new beginning
Örebro University, Swedish Business School at Örebro University. (Informatik)ORCID iD: 0000-0002-3713-346X
2010 (English)In: Electronic Government / [ed] Maria A.Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl, Berlin, Germany: Springer , 2010, p. 13-24Conference paper, Published paper (Refereed)
Abstract [en]

This paper argues that although there is no lack of eGovernment “frameworks”, both governments and research are both in need of better guiding models in order to address contemporary and future challenges. This argument is pursued by reviewing a decade of eGovernment development and research in terms of the guiding values as expressed by influential maturity models and relating them to the eGovernment domain, as defined by formal definitions and practice in combination. We find that development so far has overall been too narrowly guided by a technical focus and economic and administrative values and too little informed by public sector values. While there is no lack of broad frameworks there is scarcity as concerns structured research and evaluation models that encompass such values.

Place, publisher, year, edition, pages
Berlin, Germany: Springer , 2010. p. 13-24
Series
Lecture Notes in Computer Science ; 6228
Keyword [en]
Maturity model, eGovernment, electronic services, organization, values, public values
National Category
Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-12295DOI: 10.1007/978-3-642-14799-9_2ISI: 000286404000002Scopus ID: 2-s2.0-78049328088ISBN: 978-3-642-14798-2 (print)OAI: oai:DiVA.org:oru-12295DiVA: diva2:358462
Conference
9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August/September, 2010
Available from: 2010-10-22 Created: 2010-10-22 Last updated: 2018-01-12Bibliographically approved

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Grönlund, Åke

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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