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Good enough: low-grade assessments in caregiving situations
Örebro University, School of Humanities, Education and Social Sciences.
Syddansk universitet.
2009 (English)In: Research on Language and Social Interaction, ISSN 0835-1813, E-ISSN 1532-7973, Vol. 42, no 4, p. 309-328Article in journal (Refereed) Published
Abstract [en]

Drawing on prior research on how the sequential negotiation of upgrades and downgrades in the intensity of assessment terms are used to display agreement, make epistemic claims, or segment courses of action, this study explores low- and high-grade assessments in domiciliary elderly care in Denmark and Sweden. The data consist of video recordings of home visits where home help providers assist senior citizens with personal hygiene and domestic tasks. Low- and high-grade assessments are differentially distributed in this data. Low-grade assessments are routinely used to achieve closure of a practical task performed by the home helper on behalf of the senior citizen. High-grade assessments are rare, and they are specifically not used in sequences that target the services rendered by the home helper. Our analysis of assessments in sequences that achieve task closure reveals an interactional metric where ogood enougho rather than excellent (or awful) is oriented to as the benchmark for evaluation of task outcome. This finding contrasts with prior research on ordinary conversation, which has shown that assessments tend to be upgraded in intensity over the course of the sequence.

Place, publisher, year, edition, pages
2009. Vol. 42, no 4, p. 309-328
Keywords [en]
upgraded and downgraded assessments, sequence organization, care-giving
National Category
Specific Languages
Research subject
Linguistics
Identifiers
URN: urn:nbn:se:oru:diva-13018DOI: 10.1080/08351810903296465ISI: 000274587500002OAI: oai:DiVA.org:oru-13018DiVA, id: diva2:382781
Projects
European Science Foundation collaborative research project: Language and social action: A comparative study of affiliation and disaffiliation across national communities and institutional contexts.
Funder
Swedish Research Council, 421-2002-6941
Note
Forskningen finansierades även av Forskningsrådet för Arbetsliv och Socialvetenskap, projektnummer 2002:1883.Available from: 2011-01-03 Created: 2011-01-03 Last updated: 2018-01-12Bibliographically approved

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Lindström, Anna

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf