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Agriculture market information E-service in Bangladesh: a stakeholder-oriented case analysis
Örebro University, Swedish Business School at Örebro University. (ICT4D)ORCID iD: 0000-0002-7907-6037
Örebro University, Swedish Business School at Örebro University. (ICT4D)ORCID iD: 0000-0002-3713-346X
2007 (English)In: Electronic government / [ed] Maria A. Wimmer, Jochen Scholl, Åke Grönlund, Berlin: Springer , 2007, , p. 12p. 167-178Conference paper, Published paper (Refereed)
Abstract [en]

This paper assesses an e-government project in Bangladesh using design-reality gap analysis and stakeholder theory. The project under study is anAgricultural Market Information System intended to provide timely and accuratemarket information to farmers, wholesalers, and retailers, for the purpose ofmaking actors more informed and markets more effective. The research questionsare; why did the system fail, and what, if anything, can be done toimprove it. The analysis shows deficiencies in both adaptation to stakeholderpreferences, needs and capabilities, as well as in project resources such as staffsupply and qualifications. Yet the project has been technically up-to-date andhas over time exhibited some learning as failures have resulted in adaptation tonew findings. This research suggests use of mobile technologies in combinationwith call centres and locally available human resources as the most importantfactors for success.

Place, publisher, year, edition, pages
Berlin: Springer , 2007. , p. 12p. 167-178
Series
Lecture Notes in Computer Science ; 4656
Keywords [en]
eGovernment assessment, Agriculture Market Information Service, stakeholder theory, gap analysis, electronic government, mobile technologies, ICT4D, development
National Category
Human Aspects of ICT Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-17270DOI: 10.1007/978-3-540-74444-3_15ISI: 000249585300015Scopus ID: 2-s2.0-38049008993ISBN: 978-3-540-74443-6 (print)OAI: oai:DiVA.org:oru-17270DiVA, id: diva2:441680
Conference
6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007
Available from: 2011-10-18 Created: 2011-09-18 Last updated: 2018-01-12Bibliographically approved
In thesis
1. Creating opportunity by connecting the unconnected: mobile phone based agriculture market information service for farmers in Bangladesh
Open this publication in new window or tab >>Creating opportunity by connecting the unconnected: mobile phone based agriculture market information service for farmers in Bangladesh
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis is framed within the research area of Information and Communication Technologies for Development (ICT4D), which is concerned with how ICT can make a difference to the lives of the poor. This study focuses primarily on mobile phones and how they can be used as part of an Agriculture Market Information Service (AMIS) in order to provide crucial information to farmers in Bangladesh. AMIS principally collect, manage and disseminate agricultural market prices and related information through various processes and media. These services are mainly used by farmers. The research question of how mobile phone-based AMIS can be designed and deployed in order to improve opportunities for farmers in Bangladesh is investigated through a design science research approach in four steps; understanding the scope and challenges related to AMIS in least developed countries; diagnosing the situational realities of farmers of Bangladesh; understanding the process of adopting mobile phones and investigating market information practices and preferences in a rural context; and finally designing and implementing a mobile phone based AMIS and evaluating the efficiency and effectiveness of it for the farmers of Bangladesh. In this thesis, development is viewed in terms of bringing about an in-crease in farmers’ capability set directed towards the utilization of resources for the purpose of production and trade. Information and knowledge are important drivers of development and poverty reduction: ICT can create new opportunities to expand the availability, exchange, and impact of information and knowledge. This thesis contributes to ICT4D research and practice through empirical findings, the design of an AMIS, test results, and the development of analytical tools. Its major contributions include an increased understanding of farmers’ attitudes and preferences towards the use of technology in general, and mobile phones in particular, and a broader understanding of ICT for human development in the context of poor rural regions.

Place, publisher, year, edition, pages
Örebro: Örebro universitet, 2011. p. 185
Series
Örebro Studies in Informatics ; 4
Keywords
ICT4D, agriculture market information service, design science research, mobile phones, farmers, technology acceptance, artifact design, Bangladesh, least developed countries
National Category
Information Systems
Research subject
Informatics
Identifiers
urn:nbn:se:oru:diva-17216 (URN)978-91-7668-822-9 (ISBN)
Public defence
2011-11-10, Hörsal Bio, Fakultetsgatan 1, Örebro, 13:15 (English)
Opponent
Supervisors
Projects
Informatics or ICT4D
Available from: 2011-09-12 Created: 2011-09-12 Last updated: 2018-01-12Bibliographically approved

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Islam, M. SirajulGrönlund, Åke

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Citation style
  • apa
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  • modern-language-association-8th-edition
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