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Stakeholder based method for evaluating information systems: the VISU method
Örebro University, Swedish Business School at Örebro University.
2010 (English)In: Proceedings of the 4th European conference on information management and evaluation / [ed] Miguel Castro Neto, Reading, UK: Academic Publishing International, 2010, p. 200-211Conference paper, Published paper (Other academic)
Abstract [en]

In the last decade several researchers have addressed the problem that there does not seem to be much evidence of extensive use of interpretive evaluation approaches in practice. Although the approach seem well founded academically and theoretically to offer potential advantages such as stakeholder commitment and learning opportunities. One reason for this non-use could be that there are very few, if any, interpretive evaluation methods ready at hand for evaluators in practice. An interpretive IS evaluation method means a method in support of doing evaluation as interpretation. This research presents a practical method for doing evaluation of information systems as a joint act of interpretation performed by the stakeholders of an IS in use. The method is named VISU (Swedish acronym for IS evaluation for workpractice development). The process of evaluation according to VISU has been extensively tested in practice and in theoretical grounding processes and is now considered ready for wider use. The research process for developing VISU has been conducted with canonical action research through parallel work with evaluation and method development in six episodes within two cases. VISU can be used by an evaluator in order to evaluate an information system in use in an organisation. The evaluation process according to VISU is performed in three phases; arrange, evaluate and develop. In the paper the method is described according to phases, actions and main concepts. The use of VISU is demonstrated through examples from a performed evaluation of an information system supporting social welfare services.

Place, publisher, year, edition, pages
Reading, UK: Academic Publishing International, 2010. p. 200-211
National Category
Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-19087ISI: 000284262400025ISBN: 9781906638726 (print)OAI: oai:DiVA.org:oru-19087DiVA, id: diva2:445249
Conference
4th European Conference on Information Mangement and Evaluation, Lisbon, Portugal, Sep 09-10, 2010
Available from: 2011-10-03 Created: 2011-09-30 Last updated: 2018-03-06Bibliographically approved

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Lagsten, Jenny

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Swedish Business School at Örebro University
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf