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Connecting eGovernment to real government: the failure of the UN eParticipation index
Örebro University, Swedish Business School at Örebro University. (Informatik)ORCID iD: 0000-0002-3713-346X
2011 (English)In: Electronic government / [ed] Marijn Janssen, Hans J. Scholl, Maria A. Wimmer, Yao-Hua Tan, Springer Berlin/Heidelberg, 2011, Vol. 6846/2011, p. 26-37Conference paper, Published paper (Refereed)
Abstract [en]

eGovernment rankings are increasingly important as they guide countries’ focus of their efforts. Hence indexes must not just measure features of web sites but also accurately indicate underlying government processes. eGovernment rankings are in a process of maturation in that direction, moving from purely measuring web sites to assessing use and government qualities. One such measurement is the UN eParticipation index, intended to measure how well governments connect to their citizens. This paper analyzes the quality of the index by validating it against other indexes of government-citizen relations qualities, democracy, internet filtering, and transparency. Results: The relation between the index and democracy and participation is non-existent. Countries which are authoritarian or obstruct citizen internet use by filtering can score high on eParticipation by window-dressing their webs. We suggest that the eParticipation index includes an element of reality check and propose ways to do that.

Place, publisher, year, edition, pages
Springer Berlin/Heidelberg, 2011. Vol. 6846/2011, p. 26-37
Series
Lecture Notes in Computer Science, ISSN 0302-9743 ; 6846
National Category
Human Aspects of ICT Other Social Sciences not elsewhere specified Information Systems
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-20683DOI: 10.1007/978-3-642-22878-0_3Scopus ID: 2-s2.0-80052712773ISBN: 978-3-642-22877-3 (print)OAI: oai:DiVA.org:oru-20683DiVA, id: diva2:471106
Conference
10th IFIPWG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 - September 2
Available from: 2012-01-01 Created: 2012-01-01 Last updated: 2018-01-12Bibliographically approved

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Publisher's full textScopushttp://www.springerlink.com/content/w246q260jt71n557/

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Grönlund, Åke

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf