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Challenges to the successful implementation of e-Government initiatives in Sub-Saharan Africa: A Literature Review
Örebro University, Örebro University School of Business. (Informatics)ORCID iD: 0000-0002-7907-6037
2013 (English)In: Electronic Journal of e-Government (EJEG), ISSN 1479-439X, Vol. 11, no 1, p. 253-267Article, review/survey (Refereed) Published
Abstract [en]

With the dawn of the technological age due to the wide spread of information and communication technologies (ICTs), e‑government is fast becoming of prime importance. This has prompted many governments (those of Sub‑Saharan African ‑ SSA incl uded) to start thinking of going digital. This growing importance stems from the fact that e‑government has the capability of promoting better governance, transparency, raising service performance and eliminating bottlenecks in the service delivery proce ss. This paper is based on a literature review of the papers and documents relating to e‑government and investigates the challenges to the successful implementation of e‑government initiatives in all the 49 African countries in SSA for the period 2001 to 2012. In order to conduct a systematic review the guidelines suggested by Webster and Watson (2002) and Okoli and Schabram (2010) have been followed. In total 75 relevant articles and documents have been examined all of which have been published in le ading journals, conferences proceedings, reports from governmental and non‑governmental organizations. The results show that ICT infrastructure, human resources, legal framework, Internet access, the digital divide, and connectivity are among the most com mon themes on the challenges to the successful implementation of e‑government initiatives in Sub‑Saharan African countries. These themes are further grouped into six different aspects abbreviated as IF‑POSH (Infrastructural, financial, political, organis ational, socio‑economic and human). Among these six aspects, infrastructural and human aspects are the most important challenges that the respective governments in SSA need to address prior to adopting implementation strategies. The study suggests that g overnments of the Sub‑Saharan African countries can benefit from the advantages of e‑government if they address these challenges collectively allowing for the sensitivity of certain socio‑economic realities.

Place, publisher, year, edition, pages
2013. Vol. 11, no 1, p. 253-267
Keywords [en]
ICTs, eGovernment, Sub-Saharan Africa, eGovernment Challenges, eGovernment implementation
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-24369OAI: oai:DiVA.org:oru-24369DiVA, id: diva2:543956
Available from: 2012-08-12 Created: 2012-08-12 Last updated: 2023-11-03Bibliographically approved

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Islam, M Sirajul

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CiteExportLink to record
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Citation style
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