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A review of mobile robotic telepresence
Örebro University, School of Science and Technology, Örebro University, Sweden. (AASS)ORCID iD: 0000-0002-4368-4751
Örebro University, School of Science and Technology, Örebro University, Sweden. (AASS)
Örebro University, School of Science and Technology, Örebro University, Sweden. (AASS)ORCID iD: 0000-0002-3122-693X
2013 (English)In: Advances in Human-Computer Interaction, ISSN 1687-5893, E-ISSN 1687-5907, Vol. 2013, 902316- p.Article, book review (Refereed) Published
Abstract [en]

Mobile Robotic Telepresence (MRP) systems incorporate video conferencing equipment onto mobile robot devices which can be steered from remote locations. These systems, which are primarily used in the context of promoting social interaction between people, are becoming increasingly popular within certain application domains such as health care environments, independent living for the elderly and office environments. In this review, an overview of the various systems, application areas and challenges found in literature concerning mobile robotic telepresence is provided. The survey also proposes a set terminology for the field as there is currently a lack of standard terms for the different concepts related to MRP systems. Further, this review provides an outlook on the various research directions for developing and enhancing mobile robotic telepresence systems per se, as well as evaluating the interaction in laboratory and field settings. Finally, the survey outlines a number of design implications for the future of mobile robotic telepresence systems for social interaction.

Place, publisher, year, edition, pages
2013. Vol. 2013, 902316- p.
National Category
Interaction Technologies Computer Science
Research subject
Information technology; Computer Science
Identifiers
URN: urn:nbn:se:oru:diva-29309DOI: 10.1155/2013/902316Scopus ID: 2-s2.0-84877272273OAI: oai:DiVA.org:oru-29309DiVA: diva2:624812
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ExCITE
Note

Advances in Human-Computer InteractionVolume 2013 (2013), Article ID 902316, 17 pages

Available from: 2013-06-03 Created: 2013-06-03 Last updated: 2015-06-24Bibliographically approved
In thesis
1. Measuring the quality of interaction in mobile robotic telepresence systems using presence, spatial formations  and sociometry
Open this publication in new window or tab >>Measuring the quality of interaction in mobile robotic telepresence systems using presence, spatial formations  and sociometry
2013 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

A mobile robotic telepresence (MRP) system is characterized by a video conferencing system which is mounted on a mobile robotic base. The system allows remote pilot users to move the robot around while communicating with local users situated in the robot’s environment. One of the most promising application areas for MRP systems is to deploy them in homes of elderly who are in frequent contact with health care professionals and/or alarm operators. Using MRP systems, elderly can get in immediate contact with these services even without leaving their homes. However, this poses some challenges for the health care professionals and alarm operators. The alarm operators traditionally communicate with their clients using the telephone while the health care professionals see their patients face-to-face with little interference of computer applications. The encounters between health care professionals and patients typically take place at clinics. Neither the health care professionals nor the alarm operators visit the elderly in person. Accordingly, they have no knowledge about the layout of the homes or where the elderly may reside. Thus, the social communication between them and the elderly via MRP systems is more complex than their traditional interaction with elderly.

This compilation thesis makes a contribution towards understanding how interaction is affected by MRP system embodiment. The work focuses on measuring quality of interaction in MRP systems deployed in domestic settings in elder care. The thesis proposes a set of useful tools for measuring interaction quality. These tools are presence, spatial formations and sociometry. They were selected based on their ability to capture important characteristics for communication via MRP systems, e.g. social communication and mobility, and have been evaluated in experiments with real end-users, that is with alarm operators, health care professionals and elderly. The tools used to conduct the experimental evaluations of MRP systems include video-based evaluations, driving sessions and retrospective interviews. These methods were carefully chosen and take into consideration the organizational background of the participants involved and the challenge of conducting experiments with the aforementioned groups of users.

Place, publisher, year, edition, pages
Örebro: Örebro universitet, 2013. 111 p.
Series
Örebro Studies in Technology, ISSN 1650-8580 ; 56
National Category
Human Computer Interaction Computer Science
Research subject
Information technology; Computer Science
Identifiers
urn:nbn:se:oru:diva-29088 (URN)978-91-7668-942-4 (ISBN)
Public defence
2013-09-12, Hörsal T, Teknikhuset, Örebro universitet, Fakultetsgatan 1, Örebro, 13:15 (Swedish)
Opponent
Supervisors
Available from: 2013-05-21 Created: 2013-05-21 Last updated: 2015-06-24Bibliographically approved

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