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Organizational effects of the use of information and communication technology (ICT) in elderly homecare: a case study
Department of Computer and Information Science (IDA) Linköpings Universitet, Linköping, Sweden.
Department of Computer and Information Science Linköping University, Sweden .
Centre for eHealth, Uppsala University, Sweden; Department of Medical Sciences, Uppsala University, Sweden .ORCID iD: 0000-0002-2597-1079
Centre for eHealth, Uppsala University, Sweden; Department of Medical Sciences, Uppsala University, Sweden .ORCID iD: 0000-0001-7144-8740
2008 (English)In: Health Informatics Journal, ISSN 1460-4582, E-ISSN 1741-2811, Vol. 14, no 3, p. 195-209Article in journal (Refereed) Published
Abstract [en]

The use of information and communication technology (ICT) to support integrated healthcare services in elderly homecare is becoming more established. In particular, ICT can enable information exchange, knowledge sharing and documentation at the point-of-care (POC). The aim of this study was to explore these effects using the Old@Home prototype. Old@Home was perceived to contribute in developing horizontal links for communication between individuals who work together, independent of geographical distance or organizational affiliation, and to contribute to increased work efficiency. The prototype was further seen to reduce professional isolation by providing a holistic overview of the care process. User centred design and implementation of Old@Home was considered key to facilitating acceptance of organizational changes. Participation of care professionals not only led to a better understanding of the needs of involved organizations, but also increased end-users' involvement and commitment, stimulating them to test and improve the prototype until the final version.

Place, publisher, year, edition, pages
Sage Publications, 2008. Vol. 14, no 3, p. 195-209
Keywords [en]
elderly homecare, organizational effects, participatory design
National Category
Computer Sciences
Identifiers
URN: urn:nbn:se:oru:diva-41901DOI: 10.1177/1081180X08092830ISI: See note belowPubMedID: 18775826Scopus ID: 2-s2.0-49949096843OAI: oai:DiVA.org:oru-41901DiVA, id: diva2:781262
Note

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Available from: 2015-01-15 Created: 2015-01-15 Last updated: 2018-01-11Bibliographically approved

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Scandurra, IsabellaKoch, Sabine

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