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Informatics and socio-technical challenges when designing for integrated eCare
Karolinska Institutet, Stockholm, Sweden.ORCID iD: 0000-0001-7144-8740
Karolinska Institutet, Stockholm, Sweden.ORCID iD: 0000-0002-6839-3651
Uppsala University, Uppsala, Sweden. (Informatics/eHealth)ORCID iD: 0000-0002-2597-1079
2014 (English)In: Achieving effective integrated e-care beyond the silos / [ed] Ingo Meye, Sonja Muller, Lutz Kubitschke, Hershey PA: IGI Global, 2014, p. 108-134Chapter in book (Refereed)
Abstract [en]

The central role of eHealth to enable the successful implementation of integrated care is commonly acknowledged today. This is easier said than done. To provide correct, understandable, and timely information at the point of need and to facilitate communication and decision support for a network of actors with different prerequisites and needs are some of the big challenges of integrated care. This book chapter focuses on the specific challenges related to informatics and socio-technical issues when designing solutions for integrated eCare. Methods for requirements elicitation, evaluation, and system development using user-centred design in collaborative environments involving a variety of stakeholders are presented. Case studies in homecare of older patients, in the care of stroke patients, and regarding citizen eHealth services in general illustrate the application of these methods. Possible solutions and pitfalls are discussed based on the experiences drawn from the case studies. To address the main infor-matics and socio-technical challenges in integrated eCare, namely informatics-supported collaborative work and to provide coordinated continuity for the patient, top-down activities such as health informatics standardization, and bottom-up activities resulting in the definition of concrete patient journey descrip-tions, interaction points, information needs (that can be transformed into standardized data sets), as well as visualization and interaction patterns need to go hand in hand.

Place, publisher, year, edition, pages
Hershey PA: IGI Global, 2014. p. 108-134
National Category
Health Sciences
Identifiers
URN: urn:nbn:se:oru:diva-41903DOI: 10.4018/978-1-4666-6138-7.ch006Scopus ID: 2-s2.0-84949561962ISBN: 9781466661394 (print)ISBN: 9781466661387 (print)OAI: oai:DiVA.org:oru-41903DiVA, id: diva2:781272
Available from: 2015-01-15 Created: 2015-01-15 Last updated: 2021-11-30Bibliographically approved

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Koch, SabineHägglund, MariaScandurra, Isabella

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