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Stress - Ett dolt arbetsvillkor? En kvalitativ intervjustudie om socialarbetares upplevelser av yrkesrelaterad stress
Örebro University, School of Law, Psychology and Social Work.
Örebro University, School of Law, Psychology and Social Work.
2014 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
STRESS- A HIDDEN WORK CONDITION? - A qualitative study of socialworkers experiences with occupational stress (English)
Abstract [sv]

Det finns faktorer på arbetet som påverkar yrkesverksamma till att bli mer eller mindre stressade. Socialt arbete inom socialtjänsten präglas ofta av en hög arbetsbelastning, höga krav, orealistiska förväntningar och i allmänhet ett komplext arbete. Det är något som påverkar hur den enskilda socialarbetaren upplever stress. Studiens syfte är att undersöka risk- och skyddsfaktorer för yrkesrelaterad stress hos socialarbetare samt deras copingstrategier vid stress. Den valda metoden för studien är kvalitativa semistrukturerade intervjuer med fyra socialarbetare inom socialtjänsten. Intervjuerna analyserades tematiskt med studiens tre centrala teman som huvudfokus: riskfaktorer, skyddsfaktorer och copingstrategier för stress. De teoretiska utgångspunkterna för studien är fenomenologi, Karasek och Theorells (1990) krav, kontroll och stöd modell samt teoretiska begrepp såsom yrkesrelaterad stress, risk- och skyddsfaktorer samt copingstrategier. Studiens resultat pekar på att socialarbetarna inte upplevde stress i stor omfattning, men kopplade stress främst till hög arbetsbelastning. Vi diskuterar om tillgången till socialt stöd och upplevelsen av kontroll kan ha agerat som en "buffert" mot yrkesrelaterad stress. Studien påvisar även att socialarbetarna växelvist använde olika copingstrategier för att hantera stress på arbetsplatsen.

Abstract [en]

There are factors at work that affect professionals to be more or less stressed. Social work in social services is often characterized by a high workload, demands, unrealistic expectations and in general a complex work. Which affects how the individual social worker experience stress. The study aims to examine the risk and protective factors for occupational stress among social workers and their coping strategies for stress. The method chosen for the study is qualitative semi-structured interviews with four social workers in social services. The interviews were analyzed thematically with the study's three central themes as the main focus: risk factors, protective factors and coping strategies for stress. The theoretical starting points for the study is phenomenology, Karasek and Theorell (1990) demand, control and support model and theoretical concepts such as occupational stress, risk and protective factors and coping strategies. The study results indicate that the social workers did not experience stress in large quantities, but related stress mainly to high workload. We discuss that the availability of social support and the experience of control may have acted as a "buffer" against occupational stress. The study also shows that social workers alternately used different coping strategies for managing stress in the workplace.

Place, publisher, year, edition, pages
2014. , p. 39
Keyword [en]
Social work, social worker, stress, risk factors, protection factor, coping strategies
Keyword [sv]
Socialt arbete, socialarbetare, stress, riskfaktorer, skyddsfaktorer, copingstrategier
National Category
Social Work
Identifiers
URN: urn:nbn:se:oru:diva-42789OAI: oai:DiVA.org:oru-42789DiVA, id: diva2:789461
Subject / course
Socialt arbete
Supervisors
Examiners
Available from: 2015-02-19 Created: 2015-02-19 Last updated: 2017-10-17Bibliographically approved

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CiteExportLink to record
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