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Is ‘patient’s online access to health records’ a good reform?: Opinions from Swedish healthcare professionals differ
Örebro University, Örebro University School of Business. (informatics/eHealth)ORCID iD: 0000-0002-2597-1079
Region Örebro County, Örebro, Sweden. (DOME)
Region Örebro County, Örebro, Sweden. (DOME)
Department of Public Health and Caring Sciences, Uppsala University, Uppsala, Sweden. (DOME)
2015 (English)In: Procedia Computer Science, ISSN 1877-0509, E-ISSN 1877-0509, Vol. 64, 964-968 p.Article in journal (Refereed) Published
Abstract [en]

Patients’ access to their own electronic health record is a controversial issue. Many care professionals are concerned about negative effects deriving from patients reading their record information without support from clinicians. Patients on the other hand often think their concerns are outweighed by the benefits. In Sweden a pilot county has provided the health record online to its 350 000 patients for 2.5 years. This study highlights one of the most important questions to handle before and during implementation of such public eHealth services; the opinions of the care professionals regarding online records as a good reform. Results from three questionnaires to various care professions show that opinions from healthcare professionals differ not only between the professions but more importantly also between those who have experience from their patients reading their health record online and those who to date have no real experience. The experienced staff was more positive. This study concludes that in order to provide for successful national implementation, it is important to quickly elicit and disseminate opinions of care professionals with real experience to their unexperienced peers. Healthcare professionals should also be more involved in the implementation of Public eHealth services that regard electronic health records and their work processes.

Place, publisher, year, edition, pages
Amsterdam, Netherlands: Elsevier, 2015. Vol. 64, 964-968 p.
Keyword [en]
Electronic Health Record; Health Personnel; Professional-Patient Relations; eHealth Service; Online Systems; Access to Information; Patient's Direct Access; Web Questionnaires; eHealth
National Category
Other Medical Sciences not elsewhere specified Information Systems
Research subject
Informatics; Health and Medical Care Research
Identifiers
URN: urn:nbn:se:oru:diva-48205DOI: 10.1016/j.procs.2015.08.614ISI: 000373839900122Scopus ID: 2-s2.0-84962791621OAI: oai:DiVA.org:oru-48205DiVA: diva2:902478
Conference
International Conference on Health and Social Care Information Systems and Technologies (HCist), Vilamoura, Algarve, Portugal, October 7-9, 2015
Projects
DOME
Available from: 2016-02-11 Created: 2016-02-11 Last updated: 2017-10-17Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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