oru.sePublikationer
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Computer Says No!”: A Case Study on Automated Decision-making in Public Authorities
School of Management and Engineering, Linköping University, Linköping, Sweden .
Örebro University, Orebro University School of Business, Örebro University, Sweden. (CERIS)ORCID iD: 0000-0002-6373-7793
Örebro University, Swedish Business School at Örebro University. (CERIS)ORCID iD: 0000-0003-2304-7170
2016 (English)In: 2016 49th Hawaii International Conference on System Sciences, IEEE conference proceedings, 2016, 2903-2912 p.Conference paper, (Refereed)
Abstract [en]

 In e-government automated decision-making increases, forming part of a trend towards “smart” and self-regulating systems. This necessitates the introduction of new relationships and practices, challenging the division of responsibilities in public administration. Using a case study approach, this paper elaborates on implications of automated decision-making for professional officers in a Swedish public organization. We conclude that automation should be framed in relation to the rules of law and ethics of justice. Furthermore, the roles and competences of professionals are changing, with automated systems beginning to resemble cobureaucrats. Professionals can either make an alliance with the automated system or the client. This choice of strategy is related to the issues of legitimacy and professional competences. We also identify practices as being either a form of caring ethics or a formal legal ethic norm. Such practices should be further addressed to influence practices promoting legitimate systems citizens can trust.

Place, publisher, year, edition, pages
IEEE conference proceedings, 2016. 2903-2912 p.
National Category
Information Systems, Social aspects
Research subject
Informatics
Identifiers
URN: urn:nbn:se:oru:diva-48440DOI: 10.1109/HICSS.2016.364ISI: 000377358202122Scopus ID: 2-s2.0-84975466205OAI: oai:DiVA.org:oru-48440DiVA: diva2:905139
Conference
HICSS 2016, 49th Hawaii International Conference on System Sciences, Kauai, Hawaii, January 5-8, 2016
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2016-02-21 Created: 2016-02-21 Last updated: 2016-09-19Bibliographically approved

Open Access in DiVA

fulltext(334 kB)131 downloads
File information
File name FULLTEXT01.pdfFile size 334 kBChecksum SHA-512
3bf3bc2b07e5edc3a67599afa16393de58aa2bb1da72661062f5647beb82baf9c18414e35658476bbc36474c0da0439110f7615801290afd94ca7624067d0df1
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Larsson, HannuHedström, Karin
By organisation
Orebro University School of Business, Örebro University, SwedenSwedish Business School at Örebro University
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar
Total: 131 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 442 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf