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  • 1.
    Angelis, Jannis
    et al.
    Royal Institute of Technology, Stockholm, Sweden; Research Institute of Industrial Economics (IFN), Stockholm, Sweden.
    Glenngård, Anna Häger
    Lund University School of Economics and Management, Lund, Sweden; Research Institute of Industrial Economics (IFN), Stockholm, Sweden.
    Jordahl, Henrik
    Örebro University, Örebro University School of Business. Research Institute of Industrial Economics, Stockholm, Sweden.
    Management practices and the quality of primary care2019In: Public Money & Management, ISSN 0954-0962, E-ISSN 1467-9302Article in journal (Refereed)
    Abstract [en]

    Using the World Management Survey method, the authors mapped and analysed management quality in Swedish primary care centres. On average, private sector providers were better managed than public providers. Centres with a high overall social deprivation among enrolled patients also tended to have higher management quality. Management quality was positively associated with accessibility (length of waiting times), but not with patient-reported experience.

    IMPACT: The authors explored the use of management practices at the operational (care centre) level in Swedish primary care. The paper relates management quality to provider characteristics (public or private) and to the quality of care. An expansion of private care centres seems to have increased the average level of management quality in Swedish primary care. The findings suggest that suitable applications of management practices, especially in the area of people management, can produce a higher quality of care.

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