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  • 1.
    Hedström, Karin
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Kolkowska, Ella
    Örebro University, Swedish Business School at Örebro University.
    Karlsson, Fredrik
    Örebro University, Swedish Business School at Örebro University.
    Allen, J. P.
    School of Management, University of San Francisco, San Francisco, USA.
    Value conflicts for information security management2011In: Journal of strategic information systems, ISSN 0963-8687, E-ISSN 1873-1198, Vol. 20, no 4, p. 373-384Article in journal (Refereed)
    Abstract [en]

    A business’s information is one of its most important assets, making the protection of information a strategic issue. In this paper, we investigate the tension between information security policies and information security practice through longitudinal case studies at two health care facilities. The management of information security is traditionally informed by a control-based compliance model, which assumes that human behavior needs to be controlled and regulated. We propose a different theoretical model: the value-based compliance model, assuming that multiple forms of rationality are employed in organizational actions at one time, causing potential value conflicts. This has strong strategic implications for the management of information security. We believe health care situations can be better managed using the assumptions of a value-based compliance model.

  • 2.
    Kolkowska, Ella
    et al.
    Örebro University, Örebro University School of Business.
    Karlsson, Fredrik
    Örebro University, Örebro University School of Business.
    Hedström, Karin
    Örebro University, Swedish Business School at Örebro University.
    Towards analysing the rationale of information security non-compliance: Devising a Value-Based Compliance analysis method2017In: Journal of strategic information systems, ISSN 0963-8687, E-ISSN 1873-1198, Vol. 6, no 1, p. 39-57Article in journal (Refereed)
    Abstract [en]

    Employees’ poor compliance with information security policies is a perennial problem. Current information security analysis methods do not allow information security managers to capture the rationalities behind employees’ compliance and non-compliance. To address this shortcoming, this design science research paper suggests: (a) a Value-Based Compliance analysis method and (b) a set of design principles for methods that analyse different rationalities for information security. Our empirical demonstration shows that the method supports a systematic analysis of why employees comply/do not comply with policies. Thus we provide managers with a tool to make them more knowledgeable about employees’ information security behaviours. 

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