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  • 1.
    Andersson, Annika
    et al.
    Örebro University, Örebro University School of Business.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    From one-to-one to integration of multiple toolsIn: Research in Learning Technology, ISSN 2156-7069, E-ISSN 2156-7077Article in journal (Refereed)
  • 2.
    Bakunzibake, Pierre
    et al.
    Örebro University, Örebro University School of Business. University of Rwanda, College of Science and Technology, School of ICT, Rwanda.
    Klein, Gunnar O.
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    A Model for Process Improvement in the Implementation of e-Government Services: Plan-Do-Evaluate-Resolve (PDER)Manuscript (preprint) (Other academic)
  • 3.
    Bakunzibake, Pierre
    et al.
    Örebro University, Örebro University School of Business. College of Science and Technology, School of ICT, University of Rwanda, Kigali, Rwanda.
    Klein, Gunnar O.
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    E-government implementation and monitoring: The case of Rwanda ‘one-stop’ E-government2019In: Electronic Journal of Information Systems in Developing Countries, ISSN 1681-4835, E-ISSN 1681-4835Article in journal (Refereed)
    Abstract [en]

    Taking the case of the “one‐stop” e‐government initiative in Rwanda, the present study aims to find out how the “one‐stop” e‐government initiative is monitored at different government levels and stages and the extent to which the initiative is monitored. Furthermore, the study also aims to identify potential areas for improvement in the monitoring process. An exploratory qualitative study was undertaken in Rwandana gencies. The findings show that the monitoring of the process of implementing and improving one‐stop e‐government is partly formal at central government level and informal at local government level. Furthermore, the focus of the monitoring at the stage of use and maintenance leans more towards the benefits of end users as service consumers than those of the service providers. Incorporating formal methodological approaches at local government level and in all stages of the implementation and improvement process at central government level, as well as paying increased attention to back‐end process performance aspects, could introduce additional improvements into the monitoring practice and, in turn, increase project benefits.

  • 4.
    Bakunzibake, Pierre
    et al.
    University of Rwanda, School of ICT/ Engineering, Rwanda.
    Klein, Gunnar O.
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    E-Government Implementation Process in Rwanda: Exploring Changes in a Socio-technical Perspective2019In: Business Systems Research Journal, ISSN 1847-8344, E-ISSN 1847-9375, Vol. 10, no 1, p. 53-73Article in journal (Refereed)
    Abstract [en]

    Background: Failures in e-government projects to deliver expected results are frequent in the context of developing countries. These are partly attributed to the lack of balanced attention to both technical and social aspects in the implementation. However, there has been limited research on these aspects in the least Developed Countries.

    Objectives: Taking a socio-technical perspective, this study aims at exploring the extent of changes and effects in the implementation of e-government service-oriented initiatives in Rwanda, one of the Least Developed Countries.

    Methods/Approach: An empirical investigation was conducted, via interviews at 8 agencies during the period from January 2017 to May 2018. This involved two case projects, an Enterprise Content Management System and a One-Stop e-government system. Furthermore, government documents and online material were analyzed.

    Results: A number of changes in technology, processes and people aspects were faced in both projects. However, those changes are coupled with secondary effects; there is a need for a better fit between technical systems and social systems of organizations implementing e-government; a larger gap was identified in the first case project.

    Conclusions: Addressing the issues as a socio-technical system would contribute to improved work systems of agencies and better services.

  • 5.
    Choudrie, Jyoti
    et al.
    University of Hertfordshire, Hatfield, United Kingdom.
    Islam, M. SirajulÖrebro University, Örebro University School of Business.Wahid, FathulUniversitas Islam Indonesia, Yogyakarta, Indonesia.Bass, Julian M.University of Salford, Salford, United Kingdom.Priyatma, Johanes EkaSanata Dharma University, Yogyakarta, Indonesia.
    Information and Communication Technologies for Development2017Conference proceedings (editor) (Refereed)
    Abstract [en]

    This book constitutes the refereed proceedings of the 14th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2017, held in Yogyakarta, Indonesia, in May 2017.

    The 60 revised full papers and 8 short papers presented together with 3 keynotes were carefully reviewed and selected from 118 submissions. The papers are organized in the following topical sections: large scale and complex information systems for development; women empowerment and gender justice; social mechanisms of ICT-enabled development; the data revolution and sustainable development goals; critical perspectives on ICT and open innovation for  development; the contribution of practice theories to ICT for development; agile development; indigenous local community grounded ICT developments; global sourcing and development; sustainability in ICT4D; and information systems development and implementation in Southeast Asia. Also included are a graduate student track, current issues and notes. 

    The chapter ‘An Analysis of Accountability Concepts for Open Development’ is open access under a CC BY 4.0 license via link.springer.com.

  • 6.
    Hellberg, Ann-Sofie
    et al.
    Örebro University, Örebro University School of Business.
    Islam, Sirajul
    Örebro University, Örebro University School of Business.
    Karlsson, Fredrik
    Örebro University, Örebro University School of Business.
    Säkerhet vid molnlösningar2018Report (Other academic)
  • 7.
    Islam, M. Sirajul
    Örebro University, Swedish Business School at Örebro University.
    Creating opportunity by connecting the unconnected: mobile phone based agriculture market information service for farmers in Bangladesh2011Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis is framed within the research area of Information and Communication Technologies for Development (ICT4D), which is concerned with how ICT can make a difference to the lives of the poor. This study focuses primarily on mobile phones and how they can be used as part of an Agriculture Market Information Service (AMIS) in order to provide crucial information to farmers in Bangladesh. AMIS principally collect, manage and disseminate agricultural market prices and related information through various processes and media. These services are mainly used by farmers. The research question of how mobile phone-based AMIS can be designed and deployed in order to improve opportunities for farmers in Bangladesh is investigated through a design science research approach in four steps; understanding the scope and challenges related to AMIS in least developed countries; diagnosing the situational realities of farmers of Bangladesh; understanding the process of adopting mobile phones and investigating market information practices and preferences in a rural context; and finally designing and implementing a mobile phone based AMIS and evaluating the efficiency and effectiveness of it for the farmers of Bangladesh. In this thesis, development is viewed in terms of bringing about an in-crease in farmers’ capability set directed towards the utilization of resources for the purpose of production and trade. Information and knowledge are important drivers of development and poverty reduction: ICT can create new opportunities to expand the availability, exchange, and impact of information and knowledge. This thesis contributes to ICT4D research and practice through empirical findings, the design of an AMIS, test results, and the development of analytical tools. Its major contributions include an increased understanding of farmers’ attitudes and preferences towards the use of technology in general, and mobile phones in particular, and a broader understanding of ICT for human development in the context of poor rural regions.

    List of papers
    1. Agriculture market information services (AMIS) in the least developed countries (LDCs): nature, scope, and challenges
    Open this publication in new window or tab >>Agriculture market information services (AMIS) in the least developed countries (LDCs): nature, scope, and challenges
    2010 (English)In: Electronic government / [ed] Maria A.Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl, Berlin, Germany: Springer , 2010, p. 109-120Conference paper, Published paper (Refereed)
    Abstract [en]

    Rural growth is seen as an engine to drive the economy ofdeveloping countries and the use of Agriculture Market Information Services(AMIS) is believed to enable this growth. This paper is based on a literaturestudy and investigates the spread and use of AMIS in the least developedcountries (n=49) in terms of users, management, funding, infrastructure, anddata. We investigate success as well as failure aspects, and discuss the role ofnew technologies. Findings show that while new technologies can improvedissemination of information, collecting data economically and meeting highquality requirements remains major challenges. The study contributes byproviding a comprehensive view of the challenges of AMIS in developingcountries and an AMIS project evaluation matrix (IS-PEM) based on thefindings, which together contribute to improving the design of future projects.

    Place, publisher, year, edition, pages
    Berlin, Germany: Springer, 2010
    Series
    Lecture Notes in Computer Science ; 6228
    Keywords
    ICT4D, AMIS, agricultural market information systems, LDCs, Rural Development, IS Project Evaluation Matrix (IS-PEM)
    National Category
    Information Systems Human Aspects of ICT
    Research subject
    Informatics
    Identifiers
    urn:nbn:se:oru:diva-12301 (URN)10.1007/978-3-642-14799-9_10 (DOI)000286404000010 ()2-s2.0-78049337459 (Scopus ID)978-3-642-14798-2 (ISBN)
    Conference
    9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29-September 2, 2010
    Available from: 2010-10-22 Created: 2010-10-22 Last updated: 2018-01-12Bibliographically approved
    2. Agriculture market information E-service in Bangladesh: a stakeholder-oriented case analysis
    Open this publication in new window or tab >>Agriculture market information E-service in Bangladesh: a stakeholder-oriented case analysis
    2007 (English)In: Electronic government / [ed] Maria A. Wimmer, Jochen Scholl, Åke Grönlund, Berlin: Springer , 2007, , p. 12p. 167-178Conference paper, Published paper (Refereed)
    Abstract [en]

    This paper assesses an e-government project in Bangladesh using design-reality gap analysis and stakeholder theory. The project under study is anAgricultural Market Information System intended to provide timely and accuratemarket information to farmers, wholesalers, and retailers, for the purpose ofmaking actors more informed and markets more effective. The research questionsare; why did the system fail, and what, if anything, can be done toimprove it. The analysis shows deficiencies in both adaptation to stakeholderpreferences, needs and capabilities, as well as in project resources such as staffsupply and qualifications. Yet the project has been technically up-to-date andhas over time exhibited some learning as failures have resulted in adaptation tonew findings. This research suggests use of mobile technologies in combinationwith call centres and locally available human resources as the most importantfactors for success.

    Place, publisher, year, edition, pages
    Berlin: Springer, 2007. p. 12
    Series
    Lecture Notes in Computer Science ; 4656
    Keywords
    eGovernment assessment, Agriculture Market Information Service, stakeholder theory, gap analysis, electronic government, mobile technologies, ICT4D, development
    National Category
    Human Aspects of ICT Information Systems
    Research subject
    Informatics
    Identifiers
    urn:nbn:se:oru:diva-17270 (URN)10.1007/978-3-540-74444-3_15 (DOI)000249585300015 ()2-s2.0-38049008993 (Scopus ID)978-3-540-74443-6 (ISBN)
    Conference
    6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007
    Available from: 2011-10-18 Created: 2011-09-18 Last updated: 2018-01-12Bibliographically approved
    3. Factors influencing the adoption of mobile phones among the farmers in Bangladesh: theories and practices
    Open this publication in new window or tab >>Factors influencing the adoption of mobile phones among the farmers in Bangladesh: theories and practices
    2010 (English)In: The International Journal on Advances in ICT for Emerging Regions, ISSN 1800-4156, Vol. 4, no 1Article in journal (Refereed) Published
    National Category
    Information Systems
    Research subject
    Informatics
    Identifiers
    urn:nbn:se:oru:diva-12262 (URN)
    Available from: 2010-10-19 Created: 2010-10-19 Last updated: 2018-01-12Bibliographically approved
    4. Bangladesh calling: farmers' technology use practices as a driver for development
    Open this publication in new window or tab >>Bangladesh calling: farmers' technology use practices as a driver for development
    2011 (English)In: Information Technology for Development, ISSN 0268-1102, E-ISSN 1554-0170, Vol. 17, no 2, p. 95-111Article in journal (Refereed) Published
    Abstract [en]

    Making farmers in developing countries more informed about market opportunities is generally considered an important step toward development of the agricultural sector and increasing individual farmers' income. Mobile phones are a useful technology for delivering such information, but are farmers ready? According to Sen [Development as freedom. In J. Ezer (Ed.), Gandhi's third assassination: Information and communication technology education in India (pp. 201-212)], human capability is the basic driver for development. This paper investigates, by means of a survey (n  =  420) to farmers in rural Bangladesh, what factors affect mobile phone ownership and use and what professional information is asked for. We find that access is very high, to a large extent through community use. Neither education nor income is a determining factor, but “modernity” - being young and/or having children - is. Even the very poor have access. Attitudes are very positive not just to the phones, but also to using them for professional information services. Hence, human capacity for development is there, as is technology. What is still lacking is the useful services adapted to the rural usage patterns and social context.

    Place, publisher, year, edition, pages
    London: Taylor & Francis, 2011
    National Category
    Information Systems Human Aspects of ICT
    Research subject
    Informatics
    Identifiers
    urn:nbn:se:oru:diva-12294 (URN)10.1080/02681102.2010.526093 (DOI)000299344300002 ()2-s2.0-79953159858 (Scopus ID)
    Available from: 2010-10-22 Created: 2010-10-22 Last updated: 2018-01-12Bibliographically approved
    5. An agricultural market information service (AMIS) in Bangladesh: evaluating a mobile phone based e-service in a rural context
    Open this publication in new window or tab >>An agricultural market information service (AMIS) in Bangladesh: evaluating a mobile phone based e-service in a rural context
    2010 (English)In: Information Development, ISSN 0266-6669, E-ISSN 1741-6469, Vol. 26, no 4, p. 289-302Article in journal (Refereed) Published
    Abstract [en]

    The farmers' community in Bangladesh is one of the most deprived ones in terms of economy and access to social facilities. An agricultural market information service (AMIS) can be one of the important tools for reducing such social inequality by integrating the farmers with their markets more efficiently. Following the failure of a web-based AMIS initiated by the Government of Bangladesh and considering the wide availability of cellular networks, a mobile phone based AMIS was implemented on a pilot basis in some remote villages in Bangladesh. This paper evaluates the efficiency and effectiveness of this mobile service in terms of users, technology, process and facilitating conditions in a rural context. In general this is an interpretive case study as well as an evaluation research which is based on two small scale surveys and observations. Based on a literature review, a conceptual model is also applied for a systematic evaluation. Findings show that effectiveness of a rural e-service depends on the design and delivery of the service in accordance with the individual's information needs, adaptive technologies with easy accessibility within a given infrastructure, affordable services with a rational business model, adequate awareness and efficient communication with the respective community.

    Keywords
    agricultural market information services, mobile phone services, rural information services, farmers' information services, Bangladesh
    National Category
    Information Systems Information Systems
    Research subject
    Informatics
    Identifiers
    urn:nbn:se:oru:diva-12821 (URN)10.1177/0266666910385556 (DOI)000284688300004 ()2-s2.0-78649867204 (Scopus ID)
    Available from: 2011-01-11 Created: 2011-01-03 Last updated: 2018-01-12Bibliographically approved
  • 8.
    Islam, M. Sirajul
    Örebro University, Swedish Business School at Örebro University.
    Evaluation of an m-service for farmers in a developing region: a case study from rural Bangladesh2011In: Media Asia, ISSN 0129-6612, Vol. 38, no 1, p. 41-51Article in journal (Refereed)
    Abstract [en]

    This paper addresses the issues relating to evaluating a mobile phone-based agricultural market information service designed for farmers in Bangladesh. The paper is grounded on a mixed methods research approach and case study supported by surveys and participant observations. The findings show and confirm that addressing the need assessment and ‘perceived ease of use’ adequately, upholding management efficiency, adopting innovative strategies for sustainability, getting the involvement of local stakeholders, deploying appropriate technology to make the service fully accessible by targeted end-users, and processing and disseminating qualitative, and useful content are the major aspects of a good service. The lessons learned from the case study can be of special interest for academicians as well as for practitioners who are particularly concerned with the use of mobile technologies for rural development in emerging economies.

  • 9.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Towards a sustainable e-Participation implementation model2008In: European Journal of ePractice, ISSN 1988-625X, Vol. 5, no 10Article in journal (Refereed)
    Abstract [en]

    This paper proposes a framework for an effective e-Participation model that can be suitable under certainsocio-economic settings and applicable to any country.Most of such previous initiatives were experimental innature and lacked in both public awareness and clearlydefined expected outcomes.A great majority of the existing frameworks areinadequate to address their universal applicability incountries with certain socio-economic and technologicalsettings. Though there is so far no “one size fits all”strategy in implementing eGovernment, there are someessential common elements in the transformation.Therefore, this paper attempts to develop a singularsustainable model based on some theories and thelessons learned from existing e-Participation initiatives ofdeveloping and developed countries, so that the benefitsof ICT can be maximized and greater participation beensured.The model is initially presumed to be sustainable since itis designed to fit under any socio-economic conditionsof a country and can be initiated both by public (state)and private agencies. The study also reviews currentresearch on e-Participation and assesses existingendeavours and challenges for the countries.

  • 10.
    Islam, M. Sirajul
    et al.
    Örebro University, Örebro University School of Business.
    Alawadhi, Suha
    Kuwait University, Safat, Kuwait .
    Sustainable Rural IS Implementation Process for Developing Countries: Agriculture Market Information Services (AMIS) in Bangladesh2008In: Proceedings of The 1st International Conference on M4D Mobile Communication Technology for Development (M4D 2008, General Tracks) / [ed] John Sören Pettersson, Karlstad: Karlstad University , 2008, p. 127-137Conference paper (Refereed)
    Abstract [en]

    The implementation of rural Information Services (IS) faces anumber of challenges in most developing countries. These challenges includeaccess and ownership of technology, imbalance in availability of resources,and technological skills. Via an analysis of the literature, this study tries toinvestigate the digital divide found between poor and rich people, the status ofinformation and communication technology (ICT) as well as marketinformation services in Bangladesh, as one of developing countries and fromwhich many lessons can be learned. Empirical investigation also uncovers theassociation between the adoption of technology and satisfaction, technologypreferences regarding supply and demand and the barriers to accessingtechnology. Based on the findings, a conceptual integrative framework forimplementing a rural IS in developing countries is proposed.

  • 11.
    Islam, M. Sirajul
    et al.
    Örebro University, Örebro University School of Business.
    Andersson, Annika
    Örebro University, Örebro University School of Business.
    Investigating choices of appropriate devices for one-to-one computing initiatives in schools worldwide2016In: International Journal of Information and Education Technology, ISSN 2010-3689, Vol. 6, no 10, p. 817-825Article in journal (Refereed)
    Abstract [en]

    The use of technology in schools is rapidly increasing - today most notably through theone-to-one (1:1) programs that are being implemented all around the world.Considering how new technologies are emerging fast and obsoleting others in schools,there is a need to continuously monitor and understand the features of various devicesin terms of embedded technology and interaction with the users. This paper thereforepresents the nature of computing devices used in 1:1 computing programs at schoollevel around the world, including investigating the benefits of drawbacks, by means ofa systematic literature review and a survey conducted in some schools in Sweden. Thepaper also presents findings based on how the various uses of technology affectcooperation practices as well as personal exploration.

  • 12.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Avdic, Anders
    Örebro University, Swedish Business School at Örebro University.
    Knowledge management practices in e-government: a developing country perspective2010In: ICEGOV '10: Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance / [ed] Tomasz Janowski, Jim Davies, New York: Association for Computing Machinery (ACM), 2010, p. 73-78Conference paper (Refereed)
    Abstract [en]

    Why did Bangladesh number one in the current e-government ranking among the least developed countries (LDCs), while stood 23rd in knowledge management ranking? Efficient ways of sharing and managing knowledge is imperative for the effectiveness of e-government initiatives in any country. E-government and knowledge management should not appear individually. This paper is based on an interpretative research approach that discusses the theoretical and practical aspects of knowledge management and e-government initiatives in the context of developing countries. For the purpose of analysis, online research papers and reports were investigated and Bangladesh was considered as a country for explaining the context of developing countries. The case for Bangladesh shows that while the government can easily present online a number of its services, these may not be effective for the targeted users as those services are failed to address some critical implementation factors. Furthermore, the critical factors for e-government imitative that can be known by the policy makers adequately if they are participated in the knowledge sharing process efficiently with appropriate approaches and technologies.

  • 13.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Agriculture market information E-service in Bangladesh: a stakeholder-oriented case analysis2007In: Electronic government / [ed] Maria A. Wimmer, Jochen Scholl, Åke Grönlund, Berlin: Springer , 2007, , p. 12p. 167-178Conference paper (Refereed)
    Abstract [en]

    This paper assesses an e-government project in Bangladesh using design-reality gap analysis and stakeholder theory. The project under study is anAgricultural Market Information System intended to provide timely and accuratemarket information to farmers, wholesalers, and retailers, for the purpose ofmaking actors more informed and markets more effective. The research questionsare; why did the system fail, and what, if anything, can be done toimprove it. The analysis shows deficiencies in both adaptation to stakeholderpreferences, needs and capabilities, as well as in project resources such as staffsupply and qualifications. Yet the project has been technically up-to-date andhas over time exhibited some learning as failures have resulted in adaptation tonew findings. This research suggests use of mobile technologies in combinationwith call centres and locally available human resources as the most importantfactors for success.

  • 14.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Agriculture market information services (AMIS) in the least developed countries (LDCs): nature, scope, and challenges2010In: Electronic government / [ed] Maria A.Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl, Berlin, Germany: Springer , 2010, p. 109-120Conference paper (Refereed)
    Abstract [en]

    Rural growth is seen as an engine to drive the economy ofdeveloping countries and the use of Agriculture Market Information Services(AMIS) is believed to enable this growth. This paper is based on a literaturestudy and investigates the spread and use of AMIS in the least developedcountries (n=49) in terms of users, management, funding, infrastructure, anddata. We investigate success as well as failure aspects, and discuss the role ofnew technologies. Findings show that while new technologies can improvedissemination of information, collecting data economically and meeting highquality requirements remains major challenges. The study contributes byproviding a comprehensive view of the challenges of AMIS in developingcountries and an AMIS project evaluation matrix (IS-PEM) based on thefindings, which together contribute to improving the design of future projects.

  • 15.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    An agricultural market information service (AMIS) in Bangladesh: evaluating a mobile phone based e-service in a rural context2010In: Information Development, ISSN 0266-6669, E-ISSN 1741-6469, Vol. 26, no 4, p. 289-302Article in journal (Refereed)
    Abstract [en]

    The farmers' community in Bangladesh is one of the most deprived ones in terms of economy and access to social facilities. An agricultural market information service (AMIS) can be one of the important tools for reducing such social inequality by integrating the farmers with their markets more efficiently. Following the failure of a web-based AMIS initiated by the Government of Bangladesh and considering the wide availability of cellular networks, a mobile phone based AMIS was implemented on a pilot basis in some remote villages in Bangladesh. This paper evaluates the efficiency and effectiveness of this mobile service in terms of users, technology, process and facilitating conditions in a rural context. In general this is an interpretive case study as well as an evaluation research which is based on two small scale surveys and observations. Based on a literature review, a conceptual model is also applied for a systematic evaluation. Findings show that effectiveness of a rural e-service depends on the design and delivery of the service in accordance with the individual's information needs, adaptive technologies with easy accessibility within a given infrastructure, affordable services with a rational business model, adequate awareness and efficient communication with the respective community.

  • 16.
    Islam, M Sirajul
    et al.
    Örebro University, Örebro University School of Business.
    Grönlund, Åke
    Örebro University, Örebro University School of Business.
    An international literature review of 1:1 computing in schools2016In: Journal of educational change, ISSN 1389-2843, E-ISSN 1573-1812, Vol. 17, no 2, p. 191-222Article in journal (Refereed)
    Abstract [en]

    This paper is based on a systematic literature review relevant to classroom integration of computer technologies in schools. The purpose of this review is to gain an accumulated view of uses, impacts and implementations of 1:1 computing initiatives for school children. Unlike previous reviews this study is not limited to certain countries or certain technologies. It includes any devices used in 1:1 computing (not just the PC), and schools worldwide. The paper investigates the themes being researched regarding 1:1 use in schools as well as exhibits some which are not yet being researched but should be important to investigate. The study finds mixed results including positive, negative and no-effects. The findings of this review are expected to be useful both for academics as well as policy makers for gaining insights for further research and successful educational policy reforms.

  • 17.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Applying design science approach in ICT4D research: mobile phone based agriculture market information service (AMIS) in Bangladesh2012In: Practical Aspects of Design Science: European Design Science Symposium, EDSS 2011, Leixlip, Ireland, October 14, 2011, Revised Selected Papers / [ed] Markus Helfert, Brian Donnellan, Springer, 2012, p. 132-143Conference paper (Refereed)
    Abstract [en]

    This paper describes the characteristics and scope of Information and Communication Technologies for Development  (ICT4D)  and Design Science Research (DSR), and subsequently presents findings  from a case study regard-ing how the call for future research, practical and methodological, on IS in gen-eral and ICT4D in particular can be well addressed with DSR. The paper con-tributes to the domain of design research knowledge as it critically discusses as well as exemplifies the use of DSR in an interpretive research perspective that aims at solving some socio-economic problems, which is significantly lacking in contemporary research. The major argument here is that DSR can be fruitfully used in ICT4D research as long as the goal of ICT4D research is to innovate or design something new. Furthermore, due to the stage-gate model nature of DSR, its comprehensive use in ICT4D needs an integrated research approach with well-coordinated activities throughout the development process.

  • 18.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Bangladesh calling: farmers' technology use practices as a driver for development2011In: Information Technology for Development, ISSN 0268-1102, E-ISSN 1554-0170, Vol. 17, no 2, p. 95-111Article in journal (Refereed)
    Abstract [en]

    Making farmers in developing countries more informed about market opportunities is generally considered an important step toward development of the agricultural sector and increasing individual farmers' income. Mobile phones are a useful technology for delivering such information, but are farmers ready? According to Sen [Development as freedom. In J. Ezer (Ed.), Gandhi's third assassination: Information and communication technology education in India (pp. 201-212)], human capability is the basic driver for development. This paper investigates, by means of a survey (n  =  420) to farmers in rural Bangladesh, what factors affect mobile phone ownership and use and what professional information is asked for. We find that access is very high, to a large extent through community use. Neither education nor income is a determining factor, but “modernity” - being young and/or having children - is. Even the very poor have access. Attitudes are very positive not just to the phones, but also to using them for professional information services. Hence, human capacity for development is there, as is technology. What is still lacking is the useful services adapted to the rural usage patterns and social context.

  • 19.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Digital Bangladesh: a change we can believe in ?2011In: Electronic government and the information systems perspective / [ed] Kim Normann Andersen, Enrico Francesconi, Åke Grönlund, Tom M. van Engers, Berlin: Springer , 2011, p. 107-121Conference paper (Refereed)
    Abstract [en]

    Turning Bangladesh, one of the world’s least developed countries, into a digitally developed nation by 2021 was one of the main electoral pledges of the present government. This vision, widely known as ‘Digital Bangladesh’, has contributed to a decisive victory for the alliance of ruling parties by securing absolute majority in the parliament. This paper investigates how this vision has been stewarded by measuring the level of commitment of the present government. In order to do so, a qualitative formative evaluation research approach has been followed, using Peña-López’s digital component access model, the National ICT Policy-2009 (NIP) and the national budgets of Bangladesh for the 2009-2010 and 2010-2011 fiscal years. The main finding is that the Government’s commitment for initiating widespread digital development is so far not comprehensive and not consistent with the approved policies. There is also evidence of poor progress toward materializing a digital Bangladesh.

  • 20.
    Islam, M Sirajul
    et al.
    Örebro University, Örebro University School of Business.
    Grönlund, Åke
    Örebro University, Örebro University School of Business.
    Extending development: ICT for ‘sustainable freedom’2013Conference paper (Refereed)
    Abstract [en]

    There has been considerable discussion in the ICT4D community and beyond about the meaning of ‘development’. Recently, social and human interpretations have gained some ground in competition with more traditional economic ones. This paper offers some discussion about development in the extended perspective of sustainability. While development, in any definition, typically refers to bringing improving something now, there is an obvious need to extend the meaning to sustaining improvements into the future. The paper offers a conceptual model for ‘ICT for sustainable freedom (or ICT4SF)’, as comprised of five types of actions, action-for and action-forward, action-in, action-with, and action-on. The paper contributes to research by extending the discussion about development by a perspective to the future. 

  • 21.
    Islam, M Sirajul
    et al.
    Örebro University, Örebro University School of Business.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Investigating the relationships between accountability and governments’ transformation to eGovernment2012In: Proceeding ICEGOV '12 Proceedings of the 6th International Conference on Theory and Practice of Electronic Governance / [ed] Jose Ramon Gil-Garcia, Natalie Helbig, New York, NY, USA: Association for Computing Machinery (ACM), 2012, p. 297-300Conference paper (Refereed)
    Abstract [en]

    Many countries are moving towards eGovernment for ensuring higher efficiency, transparency and accountability in the public administration. Accountability, the obligation to justify one’s conduct, has been widely discussed in the social, public and political spheres. However, it is not so well understood how and to what extent Government’s accountability is affected with the transformation to eGovernment. This paper focuses on this aspect by means of literature review and analyzing indexes related to eGovernment and the factors associated with accountability available during the period 2005 -2010. The findings show that the relationship between accountability and eGovernment among the countries as whole is not straightforward as it depends on the characteristics of the individual governance. However, evidence in general shows that strong accountability, which is measured here through a level of integrity, influences the government to adopt eGovernment as it helps to open up the government and its policy process to its citizens and other stakeholders. 

  • 22.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    The Bangladesh national biometric database: a transferable success?2010In: Electronic government and the information systems perspective / [ed] Kim Normann Andersen, Enrico Francesconi, Åke Grönlund, Tom M. van Engers, Nerlin, Germany: Springer , 2010, p. 189-203Conference paper (Refereed)
    Abstract [en]

    Having a reliable voter list for conducting free and fair elections in Bangladesh was earlier considered unachievable due to political instability, widespread corruption, and weak and demoralized leadership. However, in 2008 the PERP project succeeded in building the world’s currently largest biometric database covering the entire Bangladeshi voting age population, 80 million people. This paper describes the PERP project as well as the history of failed projects and analyses success factors based on the IS implementation literature. This is an interpretive case study where both primary and secondary data have been used. The key finding is that the major reason behind the success was to get the project done in a ‘politically controlled’ environment where the people worked in a highly structured management system following a concrete and realistic roadmap. The implications of this finding are discussed.

  • 23.
    Islam, M. Sirajul
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Scupola, Ada
    Roskilde University, Roskilde, Denmark.
    E-service research trends in the domain of e-Government: a contemporary study2011In: International Journal of E-Services and Mobile Applications, ISSN 1941-627X, E-ISSN 1941-627X, Vol. 3, no 1, p. 38-55Article in journal (Refereed)
    Abstract [en]

    Government ‘e-service’ as a subfield of the e-government domain has been gaining attention topractitioners and academicians alike due to the growing use of information and communicationtechnologies at the individual, organizational and societal levels. This paper conducts a thoroughliterature review to examine the e-service research trends during the period between 2005 and2009 mostly in terms of, research methods, theoretical models and frameworks employed aswell as type of research questions. The results show that there has been a good amount ofpapers focusing on ‘e-Service’ within the field of e-government with a good combination ofresearch methods and theories. In particular the findings show that technology acceptance,evaluation and system architecture are the most common themes, that circa half of the studiessurveyed focus on the organizational perspective and that the most employed research methodsare case studies and surveys, often with a mix of both types of methodologies.

  • 24.
    Islam, Sirajul M.
    et al.
    Örebro University, Swedish Business School at Örebro University.
    Grönlund, Åke
    Örebro University, Swedish Business School at Örebro University.
    Factors influencing the adoption of mobile phones among the farmers in Bangladesh: theories and practices2010In: The International Journal on Advances in ICT for Emerging Regions, ISSN 1800-4156, Vol. 4, no 1Article in journal (Refereed)
  • 25.
    Mukamurenzi, Solange
    et al.
    Örebro University, Örebro University School of Business.
    Grönlund, Åke
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Challenges in Implementing Citizen-centric e-Government Services in Rwanda2019In: Electronic Government, an International Journal, ISSN 1740-7494, E-ISSN 1740-7508, Vol. 15, no 3, p. 283-302Article in journal (Refereed)
    Abstract [en]

    Electronic government (e-government) faces challenges impeding its successful implementation. In the least developed countries, where e-government initiatives are developing but little research is done, it is difficult to know how to move forward with the development. As a contribution to increased knowledge, this study identifies e-government challenges in Rwanda. To this end, the study takes an interpretive approach and, from interviews and document analysis, identifies key e-government challenges. Those challenges include lack of a change management strategy, limited cooperation, language and literacy barriers, incomplete automation, difficulties with system integration, and a lack of intermediaries' management mechanisms. This paper analyses the challenges service providers would have to manage for e-government to improve and informs policymakers of the areas that need their attention for Rwanda to evolve towards the desired e-government. The study contributes to the yet scarce literature of e-government in Rwanda.

  • 26.
    Mukamurenzi, Solange
    et al.
    Örebro University, Örebro University School of Business. College of Science and Technology, University of Rwanda, Huye, Rwanda.
    Grönlund, Åke
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Evaluating eGovernment Evaluation: Trend and Issues2016In: Electronic Government and Electronic Participation, Amsterdam: IOS Press, 2016, p. 123-134Conference paper (Refereed)
    Abstract [en]

    Evaluating e-government has proven difficult. Reasons include the complex nature of e-government, difficulties in measuring outcomes and impact, and the evolving nature of the phenomenon itself. Practical and effective evaluation methods would be useful to guide the development. To gauge the state of the art in the field, a review of contemporary literature investigated the status of research on e-government evaluation. We found the issues involved to be described by five critical factors: maturity levels, evaluation object, type of indicators, evaluation timing, and stakeholder involvement. The review suggests that there is no best model but rather that e-government evaluation must be situated and take a formative approach to guide the next step. However in doing so there is a need for a clear perspective on where e-government development is going. On this point research is more in agreement, and we provide a model to conceptualize this development.

  • 27.
    Mukamurenzi, Solange
    et al.
    Örebro University, Örebro University School of Business. School of ICT, College of Science and Technology, University of Rwanda, Kigali, Rwanda.
    Grönlund, Åke
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Improving qualities of e‐government services in Rwanda: A service provider perspective2019In: Electronic Journal of Information Systems in Developing Countries, ISSN 1681-4835, E-ISSN 1681-4835Article in journal (Refereed)
    Abstract [en]

    E‐government implementation is growing worldwide. In the context of developed countries, as well as some developing ones, research provides tools to evaluate e‐government services and reflect on e‐government performance. However, in the least developed countries (LDCs), where the preconditions are in many ways more challenging, little is known about those services. While information technology can be imported, social, organizational, and infrastructural arrangements conducive to high‐quality service delivery must be developed locally. In contributing to understanding the challenges as well as opportunities involved, this paper explores the qualities of e‐government services in Rwanda, an East African LDC. The investigation focuses on service providers' views of the qualities, as it is only through their understanding of the situation that service quality can be improved. This is a qualitative study based on interviews with employees of government organizations and document analysis. We identify and discuss 28 e‐government service quality factors, which are grouped into nine quality dimensions—accessibility, availability, awareness, responsiveness, information quality, information security, ease of use, support, and cost. This research contributes to raising awareness about the qualities of e‐government services in Rwanda in particular but may also have relevance for other LDCs.

  • 28. Nkohkwo, Quinta Nven-akeng
    et al.
    Islam, M Sirajul
    Örebro University, Örebro University School of Business.
    Challenges to the successful implementation of eGovernment initiatives in Sub-Saharan Africa: A Literature Review2013In: Electronic Journal of e-Government (EJEG), ISSN 1479-439X, Vol. 11, no 1, p. 253-267Article in journal (Refereed)
    Abstract [en]

    With the dawn of the technological age due to the wide spread of information and communication technologies (ICTs), e‑government is fast becoming of prime importance. This has prompted many governments (those of Sub‑Saharan African ‑ SSA incl uded) to start thinking of going digital. This growing importance stems from the fact that e‑government has the capability of promoting better governance, transparency, raising service performance and eliminating bottlenecks in the service delivery proce ss. This paper is based on a literature review of the papers and documents relating to e‑government and investigates the challenges to the successful implementation of e‑government initiatives in all the 49 African countries in SSA for the period 2001 to 2012. In order to conduct a systematic review the guidelines suggested by Webster and Watson (2002) and Okoli and Schabram (2010) have been followed. In total 75 relevant articles and documents have been examined all of which have been published in le ading journals, conferences proceedings, reports from governmental and non‑governmental organizations. The results show that ICT infrastructure, human resources, legal framework, Internet access, the digital divide, and connectivity are among the most com mon themes on the challenges to the successful implementation of e‑government initiatives in Sub‑Saharan African countries. These themes are further grouped into six different aspects abbreviated as IF‑POSH (Infrastructural, financial, political, organis ational, socio‑economic and human). Among these six aspects, infrastructural and human aspects are the most important challenges that the respective governments in SSA need to address prior to adopting implementation strategies. The study suggests that g overnments of the Sub‑Saharan African countries can benefit from the advantages of e‑government if they address these challenges collectively allowing for the sensitivity of certain socio‑economic realities.

  • 29. Sahlin, Johannes S.
    et al.
    Tsertsidis, Antonios
    Örebro University, Örebro University School of Business.
    Islam, Sirajul
    Örebro University, Örebro University School of Business.
    Usages and impacts of the integration of information and communication technologies (ICTs) in elementary classrooms: case study of Swedish municipality schools2017In: Interactive Learning Environments, ISSN 1049-4820, E-ISSN 1744-5191, Vol. 25, no 5, p. 561-579Article in journal (Refereed)
    Abstract [en]

    During recent years, many schools have started to implement information and communication technologies (ICTs)-based learning devices (such as laptops, tablets, mobile phones, and active boards) in the classroom settings in order to increase learning outcomes. The aim of this study is to find which activities and outcomes are evident in the usages of computing devices and how those devices aid elementary-level students in their learning activities. The study includes five overt participant observations at some schools in a Swedish municipality including unstructured interviews and explains the findings through activity theory and the Alberta Education Framework for Student Learning . The major activities found were dealing with the (1) educational application assignments, (2) storytelling, (3) report writing and (4) practical interaction assignments. We concluded that ICTs aid students in becoming more concentrated, focus driven, engaged and amused, thus learning becomes more interesting.

  • 30.
    Thangavel, Gomathi
    et al.
    Örebro University School of Business, Örebro, Sweden.
    Rostami, Elham
    Örebro University, Örebro University School of Business.
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Factors Influencing Non-native Parents to Use Educational e-Services: A Case Study of Preschools in A Swedish Municipality2017In: International Journal of E-Services and Mobile Applications, ISSN 1941-627X, E-ISSN 1941-627X, Vol. 9, no 4, p. 41-54Article in journal (Refereed)
    Abstract [en]

    Educational e-services in schools help to bridge the gap between parents and teachers by sharing information about the children's school activities in a collaborative way. However, there is a lack of research explaining how effectively this collaboration takes place and the challenges that inhibit as well as promote such collaboration in a multicultural context. This paper investigates the factors which influence non-native parents to use educational e-services in the context of preschools (förskola) in Sweden. This is an interpretive case study based on interviewing non-native parents through structured as well as semi-structured questionnaires and literature review. The findings show that apart from some 'internal factors', creating 'awareness' and providing 'motivation' are the two important successful factors that should be taken care of by the school management in order to influence nonnative residents in a country to use educational e-services.

  • 31. Watson, Richard T.
    et al.
    Kunene, K. Niki
    Islam, M. Sirajul
    Örebro University, Örebro University School of Business.
    Frugal information systems (IS)2013In: Information Technology for Development, ISSN 0268-1102, E-ISSN 1554-0170, Vol. 19, no 2, p. 176-187Article in journal (Refereed)
    Abstract [en]

    A discussion of the factors contributing to a likely increase in austerity establishes the case for a greater emphasis on frugal information systems (IS), which is defined as an information system that is developed and deployed with minimal resources to meet the pre-eminent goal of the client. The U-constructs are adopted as a foundation for a frugal IS, and two simple messaging system-based case studies illustrate their application. Design guidelines and practices for frugal IS are considered. The challenges and potential gains of frugal IS are reviewed.

1 - 31 of 31
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