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The sharing economy and the transformation of work: evidence from Foodora
Örebro universitet, Handelshögskolan vid Örebro Universitet. The Ratio Institute, Stockholm, Sweden.ORCID-id: 0000-0002-1206-7945
Department of Industrial Economics and Management,KTH Royal Institute of Technology, Stockholm, Sweden.
Örebro universitet, Handelshögskolan vid Örebro Universitet. The Ratio Institute, Stockholm, Sweden.ORCID-id: 0000-0003-2632-6378
Jönköping International Business School, Jönköping University, Jönköping, Sweden; The Ratio Institute, Stockholm, Sweden.
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2022 (Engelska)Ingår i: Personnel review, ISSN 0048-3486, E-ISSN 1758-6933, Vol. 51, nr 2, s. 584-602Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Purpose: This article explores the various stakeholders' perceptions of the ways digital work is organised within the sharing economy and the social implications of the transformation of work.

Design/methodology/approach: Applying social media analytics (SMA) concerning the sharing economy platform Foodora, a total of 3,251 user-generated content was collected and organised throughout the social media landscape in Sweden over 12 months, and 18 stakeholder groups were identified, discussing digital work within seven thematic categories.

Findings: The results show that the stakeholder groups in the Swedish context primarily expressed negative views of Foodora's way of organising digital work. The social media posts outlined the distributive and procedural justice related to the working conditions, boycott and protests and critical incidents, as well as the collective bargaining of Foodora.

Originality/value: By utilising a novel SMA method, this study contributes to the extant literature on the sharing economy by providing a systematic assessment concerning the impact of the sharing economy platform on the transformation of work and the associated social consequences.

Ort, förlag, år, upplaga, sidor
Emerald Group Publishing Limited, 2022. Vol. 51, nr 2, s. 584-602
Nyckelord [en]
Sharing economy, The transformation of work, Stakeholders, Social media analytics, Social equity
Nationell ämneskategori
Företagsekonomi
Identifikatorer
URN: urn:nbn:se:oru:diva-90065DOI: 10.1108/PR-08-2019-0450ISI: 000618849900001Scopus ID: 2-s2.0-85101469932OAI: oai:DiVA.org:oru-90065DiVA, id: diva2:1533079
Forskningsfinansiär
Jan Wallanders och Tom Hedelius stiftelseTillgänglig från: 2021-03-03 Skapad: 2021-03-03 Senast uppdaterad: 2022-06-14Bibliografiskt granskad
Ingår i avhandling
1. Platforms in Liquid Modernity: Essays about the Sharing Economy, Digital Platforms, and Institutions
Öppna denna publikation i ny flik eller fönster >>Platforms in Liquid Modernity: Essays about the Sharing Economy, Digital Platforms, and Institutions
2021 (Engelska)Doktorsavhandling, sammanläggning (Övrigt vetenskapligt)
Abstract [en]

The year 2020 feels like the beginning of a crescendo of change. As environmental and social challenges reach an all-time high, the organization of our societies is coming under scrutiny. We, as a society, turn to technology to reinvent the organization of social life after disruptive episodes. Inspired by Bauman's theorizing to describe the cultural and societal zeitgeist, this thesis explains the institutionalization of one of the most promising alternative forms of organization of the past decade: the sharing economy.

Comprised of nine essays centered around three focal areas: (1) Organizational change, (2) Market change, and (3) Societal change, this thesis aims to explain the institutionalization of digital sharing platforms in liquid modern society.

This thesis finds that digital sharing platforms act as societal organizers on several dimensions of “in-betweenness.” As this moment in time can also be characterized as a period of “interregnum”—another moment of in-betweenness—where old structures are continuously disrupted but no clear new path has emerged, digital platform providers fill a structural void in our highly individualized society. Digital platform providers use community as an anchor, a belief, and sets of practices to create an emerging (intermediary) institution around which different forms of organization manifest.

Digital sharing platforms have, however, remained a grace note on systemic change: ornamental and practically non-essential. Still, digital platforms are setting new norms in all areas of organizational, market, and societal life. By evoking both elements of community and market, digital platforms are playing an important part in creating a symphony of our future societal order.

Ort, förlag, år, upplaga, sidor
Örebro: Örebro University, 2021. s. 129
Serie
Örebro Studies in Business - Dissertations, ISSN 1654-8841 ; 16
Nyckelord
sharing economy, digital platforms, institutional theory, institutional logics, social ordering, Social Media Analytics, community, liquid modernity, interregnum, in-betweenness
Nationell ämneskategori
Företagsekonomi
Identifikatorer
urn:nbn:se:oru:diva-89635 (URN)978-91-7529-377-6 (ISBN)
Disputation
2021-04-29, Örebro universitet, Forumhuset, Hörsal F, Fakultetsgatan 1, Örebro, 14:00 (Svenska)
Opponent
Handledare
Tillgänglig från: 2021-02-16 Skapad: 2021-02-16 Senast uppdaterad: 2021-03-29Bibliografiskt granskad

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