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Social Representations in Street-Level Bureaucracies: Production and  Reproduction of Knowledge Within Public Administration
Örebro University, School of Law, Psychology and Social Work. (PrOSA)ORCID iD: 0000-0002-8630-793x
Örebro University, School of Law, Psychology and Social Work.ORCID iD: 0000-0002-3134-5461
Örebro University, School of Law, Psychology and Social Work.ORCID iD: 0000-0002-5683-179X
2021 (English)In: Scandinavian Journal of Public Administration, ISSN 2001-7405, E-ISSN 2001-7413, Vol. 25, no 2, p. 99-122, article id 4999Article in journal (Refereed) Published
Abstract [en]

The concept of street-level bureaucracy is central to understanding public administration asit pinpoints the role of individual civil servants in the realisation of policy. Oneissue in need of further illumination is that of knowledge production and reproduction in street-level bureaucracies. This paperseeks to examine these issues by linking street-level bureaucracy with the theory of social representations. Social representations offer a social-psychological understanding of how individuals make sense of their reality in day-to-day interaction. The overarching aim of the paperis to suggest a theoretical synthesis of these two perspectives –a synthesis that connects interaction atstreet-level with common-sense knowledge, as well as knowledge generatedwithin organisationsand among professionals. The synthesis is demonstrated by presenting an analysis of social representations of unemployment among two groups of street-level bureaucrats.

Place, publisher, year, edition, pages
Göteborg: School of Public Administration, University of Gothenburg , 2021. Vol. 25, no 2, p. 99-122, article id 4999
Keywords [en]
Street-Level Bureaucracy, Social Representations, Knowledge, Public Administration, Policy
National Category
Social Work
Research subject
Social Work
Identifiers
URN: urn:nbn:se:oru:diva-92418DOI: 10.58235/sjpa.v25i2.7120Scopus ID: 2-s2.0-85151486760OAI: oai:DiVA.org:oru-92418DiVA, id: diva2:1568204
Projects
The role of municipalities in Swedish labour market policiesAvailable from: 2021-06-17 Created: 2021-06-17 Last updated: 2023-12-27Bibliographically approved
In thesis
1. Labour Market Policies: Structure and Content, Space and Time
Open this publication in new window or tab >>Labour Market Policies: Structure and Content, Space and Time
2022 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Labour market policies has two aims: cushioning the economic hardship caused by unemployment and increasing employment rates. In many welfare states, responsibilities for such policies are divided between different political-administrative levels. This dissertation aims to enhance the understanding of labour market policies and especially the involvement of sub-national governmental actors, by analysing the role of municipalities in the Swedish context. The dissertation also investigates the involvement of social work and social workers within labour market policies. A theoretical framework consisting of four pillars, structure, content, space, and time, is used to analyse labour market policies. The analysis combines a historical review with empirical data. The findings show that the involvement of municipalities, in active labour market policies, has taken place against the background of three processes: the multi-level governance of financial support, the shifting role of active labour market policies, and the dialectic relationship between financial support and active labour market policies. The divided responsibility for financial support generates incentives for municipal measures that qualify social assistance recipients for nationally funded social insurances. The fear of work disincentives has also been a driving force in the development of municipal activation. The reliance on municipalities to design and deliver active labour market policies opens for greater crossmunicipal differences. An ongoing reform of the Public Employment Service, the national agency that provides active labour market policies, that decreases the number of local offices and increases the reliance on private service providers, is likely to change the role of municipalities within active labour market policies. Many scholars criticise the involvement of social workers, within labour market policies, given the use of conditionality through activation. This criticism calls for further empirical investigation, not least in terms of how practicing social workers position their work.

Place, publisher, year, edition, pages
Örebro: Örebro University, 2022. p. 195
Series
Örebro Studies in Social work, ISSN 1651-145X ; 25
Keywords
Labour market policies, activation, unemployment, multi-level governance, local governance, social work, institutional change, scale
National Category
Social Work
Identifiers
urn:nbn:se:oru:diva-98295 (URN)9789175294483 (ISBN)
Public defence
2022-06-10, Örebro universitet, Långhuset, Hörsal L2, Fakultetsgatan 1, Örebro, 10:15 (English)
Opponent
Supervisors
Available from: 2022-03-28 Created: 2022-03-28 Last updated: 2022-05-23Bibliographically approved

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Brauer, JohnJohansson, BjörnBruhn, Anders

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