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Becoming a “Normal” and “Ordinary” Organization through Strategic Communication? Discursive Legitimation of the Swedish Armed Forces
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0002-4226-5985
Örebro University, School of Humanities, Education and Social Sciences.ORCID iD: 0000-0001-8500-1114
2022 (English)In: International Journal of Strategic Communication, ISSN 1553-118X, E-ISSN 1553-1198, Vol. 16, no 1, p. 50-69Article in journal (Refereed) Published
Abstract [en]

This article examines the use of discursive legitimation strategies as a mode of strategic communication in public sector organizations. The study object is the Swedish Armed Forces (SAF). As a military organization, SAF’s communication has traditionally been characterized by restrictions, regulations, discretion, and secrecy. However, changing conditions have created a new need for legitimation of SAF and its operations, both internally and externally. The aim of the study is to understand how discursive legitimation is used in internal strategic communication in a public sector context, with particular emphasis on the challenges related to changing conditions and inconsistent demands on the organization.

Discursive Legitimation Analysis (DLA) is used to study 31 editorials in SAF’s staff magazine to examine how SAF’s activities and its transformed role in society are legitimated. Two main findings are identified: (1) the frequent and unexpected use of rationalization as a legitimation strategy, stressing conformity with other organizations rather than differentiation; and (2) inconsistent legitimation strategies, with conflicting values and perspectives on strategic communication operating simultaneously. These findings highlight the difficulty of maintaining coherency and consistency in practice. The study further helps advancing the general understanding of the limits of strategic communication in pursuing legitimacy.

Place, publisher, year, edition, pages
Routledge, 2022. Vol. 16, no 1, p. 50-69
National Category
Media and Communication Studies
Research subject
Media and Communication Studies
Identifiers
URN: urn:nbn:se:oru:diva-97291DOI: 10.1080/1553118x.2021.2014500ISI: 000989998900004Scopus ID: 2-s2.0-8512391698OAI: oai:DiVA.org:oru-97291DiVA, id: diva2:1635642
Available from: 2022-02-07 Created: 2022-02-07 Last updated: 2025-04-25Bibliographically approved
In thesis
1. Strategic Communication and Preparedness: Discursive Legitimation Practices in Swedish Total Defence Organizations
Open this publication in new window or tab >>Strategic Communication and Preparedness: Discursive Legitimation Practices in Swedish Total Defence Organizations
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The aim of this compilation thesis is to investigate how a group of Swedish public sector organizations with key roles in the country’s total defence system discursively legitimate preparedness issues through strategic communication, at a time when the question of preparedness is receiving increasing priority in Swedish society. Using a critical discourse methodology in three empirical studies, the thesis shows how communication about preparedness plays an important role in how three types of organizations seek to gain legitimacy for themselves and for their operations, as well as for preparedness as a societal phenomenon.

The findings show that all three organizations, the Swedish Armed Forces (SAF) [Försvarsmakten], municipalities, and the Swedish Civil Contingencies Agency (MSB) [Myndigheten för samhällsskydd och beredskap], rely heavily on a normalizing message in their communication, as well as on the legitimation strategies of moralization and rationalization. The findings furthermore pinpoint how the role of the public sector organizations is largely backgrounded in this communication, and the individual citizen’s responsibility for preparedness is highlighted instead.

Due to the strategic importance of this kind of communication in these organizations’ legitimation process, the thesis concludes that it should be regarded here as a particular form of strategic communication, called “preparedness communication”. Through its focus on the discursive micro-levels, the thesis shows how such communication is performed in practice, and how it is an integral part of the public sector’s overarching strategic communication, in times of both stability and uncertainty.

Place, publisher, year, edition, pages
Örebro: Örebro University, 2025. p. 117
Series
Örebro Studies in Media and Communication, ISSN 1651-4785 ; 31
Keywords
strategic communication, public sector organizations, preparedness, discursive legitimation, critical discourse analysis
National Category
Media and Communication Studies
Identifiers
urn:nbn:se:oru:diva-120196 (URN)9789175296494 (ISBN)9789175296500 (ISBN)
Public defence
2025-05-23, Örebro universitet, Forumhuset, Hörsal F, Fakultetsgatan 1, Örebro, 13:15 (Swedish)
Opponent
Supervisors
Available from: 2025-03-26 Created: 2025-03-26 Last updated: 2025-05-16Bibliographically approved

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Ågren, MalinSataøen, Hogne L.

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